Genesys SME

Louisville, KY/Boston, MA (3 Days/Week)

Must Have:

• Genesys migration
• Coding and Designing exp

Job description

Genesys SME

Need a Genesys Functional SME to help guide our implementation of Genesys Features and Functions This isnt necessarily a technical Genesys skillset but someone that has real world experience within a call center in implementing the tools and features that Genesys Offers IVR Skill Based Routing Call Back Queuing Agent Desktop etc

Genesys SME

Need a Genesys Functional SME to help guide our implementation of Genesys Features and Functions This isnt necessarily a technical Genesys skillset but someone that has real world experience within a call center in implementing the tools and features that Genesys Offers IVR Skill Based Routing Call Back Queuing Agent Desktop etc

Genesys SME

Need a Genesys Functional SME to help guide our implementation of Genesys Features and Functions This isnt necessarily a technical Genesys skillset but someone that has real world experience within a call center in implementing the tools and features that Genesys Offers IVR Skill Based Routing Call Back Queuing Agent Desktop etc