Job Description The Regional Account Manager (RAM) provides sales leadership for a designated number of strategic accounts. The RAM partners with key customer management and stakeholders to identify, plan, and execute growth strategies and tactics for large-scale facilities services initiatives, including janitorial services, the ABM EnhancedClean Program, facility services engineering, and parking management. The RAM will also cross-sell other facility services, ensuring ABM program quality and the implementation of contract terms. Responsibilities include financial performance, P&L, A/R, work order management, and problem resolution. As a leader, the RAM will deliver dynamic client presentations and updates.
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit Employee Benefits | Staff & Management
Essential Functions: - Establish productive, professional relationships with key ABM and client personnel in the assigned industry group and/or strategic accounts.
- Partner, consult, and communicate with key customer management and internal stakeholders.
- Identify, plan, and execute growth strategies and tactics.
- Support change and transition activities, monitoring rollout schedules, targets, and plans.
- Ensure effective utilization of all standardization programs.
- Coordinate billing, reporting, and accounting requirements in conjunction with ABM's standards.
- Monitor Profit and Loss Statements to ensure accuracy and optimal financial performance.
- Oversee accounts receivable activity to ensure accuracy and timeliness.
- Ensure contract terms and requirements are upheld by both the customer and ABM.
- Resolve problems and issues via work order management.
- Present information to customers during key meetings and reviews.
Requirements: Education: - Bachelor's degree preferred or equivalent level of professional experience.
Experience: - 8+ years of relevant professional experience.
- Minimum of 4 years of major account experience.
- Minimum of 2 years of experience in the services sector.
Other: - Ability to communicate and present effectively to all levels, including executives.
- Ability to present to groups.
- Strong knowledge and experience in account management within the facilities services industry.
- Successful track record in selling and/or growing large, complex accounts.
- History of building relationships with existing clients to maintain present sales and facilitate add-on business and services.
- Ability to represent the company at local or regional conferences or national meetings and trade organizations.
- Must have the ability to solve problems quickly and manage multiple accounts over a large geographic area.
How to Apply: Interested candidates should submit their resume and cover letter to (email address) by (application deadline).
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About Us ABM (NYSE: ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
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ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
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