Required Skills

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience in production support or a related role.
• Strong analytical and problem-solving skills.
• Familiarity with incident and problem management processes.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment and independently.
• Willingness to work in shifts and provide weekend support on a rotational basis.
• Adept with Oracle, Autosys, Unix.

Desired Skills:

• Certification in ITIL or relevant areas.
• Experience with monitoring and alerting tools.
• Knowledge of scripting languages (e.g., Python, Shell).
• Understanding of DevOps principles and practices.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.