LatentView Analytics is a leading global analytics and decision sciences provider, delivering solutions that help companies drive digital transformation and use data to gain a competitive advantage. With analytics solutions that provide a 360-degree view of the digital consumer, fuel machine learning capabilities and support artificial intelligence initiatives., LatentView Analytics enables leading global brands to predict new revenue streams, anticipate product trends and popularity, improve customer retention rates, optimize investment decisions, and turn unstructured data into valuable business assets.

Job Description:

• Risk Assessment, Monitoring, & Mitigation: Develop and implement strategies to improve gift card fraud detection and prevention.
• Stakeholder Management: Partner with data science, product, customer support, and third parties to develop end-to-end solutions that will optimally detect and prevent emerging threats.
• Run the Business: Manage the day-to-day functions of the Loyalty Program Abuse team, including supervising emerging threats, investigating urgent or high-priority issues, and managing policy calibrations.
• Process Optimization: Enhance standard operating procedures to ensure policy compliance and operational efficiency.
• Governance: Ensure existing defense strategies are working as expected with a plan to confirm if there is leakage in existing risk countermeasures.
• Policy Improvement: Refine our policies to minimize the potential for fraud abuse and identify strategic areas where Client's will invest to protect buyers from losing purchased gift card funds. Enhance the way Client's communicates our Gift Card Redemption Risk policy to users, including improving external policy information and customer messaging.
• Influence Senior Leadership: Build and deliver high impact analysis and presentations to secure approval and/or resources from senior Business, Product, Risk, and Payments leaders.

At LatentView Analytics, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.