Job Title: Maintenance Supervisor

Position Summary:

Our client is seeking a dynamic and experienced Maintenance Supervisor to lead and manage their facilities team focused on student housing properties. The ideal candidate will have strong organizational skills, a proactive mindset, and the ability to effectively delegate tasks. This role requires a hands-on player/coach approach, where the supervisor not only manages the day-to-day operations but also leads by example, working alongside team members while guiding them toward better efficiency, collaboration, and performance.

Key Responsibilities:

• Team Leadership & Supervision:
• Delegate tasks effectively based on individual skill sets and areas of expertise, ensuring high standards of work and meeting deadlines.
• Establish clear expectations for all team members, defining roles, responsibilities, and performance metrics.
• Foster a positive team culture that encourages open communication, mutual respect, and a focus on continuous improvement.
• Operational Planning & Prioritization:
• Transition the team from a reactionary approach to one that anticipates needs and addresses potential issues proactively.
• Develop and prioritize a clear action plan for daily, weekly, and monthly maintenance tasks, ensuring the team is focused on high-priority and high-impact activities.
• Implement industry-standard operating procedures (SOPs) to ensure the consistency, safety, and quality of all maintenance work.
• Property & Facilities Management:
• Oversee all facility maintenance activities, including preventive maintenance, repairs, and improvements across multiple properties.
• Ensure the proper maintenance and functionality of systems such as HVAC, plumbing, electrical, and general infrastructure.
• Monitor and track facility issues, resolving them efficiently while minimizing downtime and operational disruptions.
• Performance Management & Development:
• Conduct regular performance evaluations, provide constructive feedback, and support ongoing training to build team competencies and skills.
• Identify areas of improvement and implement initiatives for professional development, ensuring team members grow in both technical expertise and leadership abilities.
• Collaboration & Communication:
• Serve as the main point of contact for cross-functional collaboration between the facilities team and other departments.
• Report regularly on maintenance activities, including status updates, completed tasks, and any unresolved issues, to senior management.

Qualifications:

• Proven experience in facilities maintenance, with a strong background in managing teams, ideally in a hands-on, supervisory role.
• Exceptional organizational skills, with the ability to prioritize tasks and delegate responsibilities efficiently.
• Strong leadership and coaching abilities, with experience managing skilled workers and contractors.
• Deep knowledge of industry-standard maintenance practices, including safety protocols, SOPs, and compliance requirements.
• Ability to work proactively, anticipating facility needs and potential issues.
• Excellent communication skills, with the ability to interact with both technical staff and senior management.
• A “player/coach” mentality, where you actively contribute to tasks while leading and mentoring your team.