$38.44 - $61.50 Hourly
$79,950 - $127,920 Annually
This position is a Pay Band IF
Posting Details
The New Mexico Department of Workforce Solutions (NMDWS) strives to be a leader in improving employment and poverty rates through workforce development, enhanced services for employers, and ensuring fair labor practices and workforce protections for New Mexicans.
The agency's Workforce Technology Division (WTD) provides reliable, integrated and effective solutions to increase efficiency while providing a secure technology environment for employees and constituents. In addition, The WTD evaluates, procures, and implements appropriate technology tools to support agency goals as well as promoting continuous improvement in operations.
Candidates are required to submit to a pre-employment background check, which will include employment verification, criminal background check, and extensive reference check.
Why does the job exist?
This position contributes to the on-going support in operations and modernization of numerous business systems. The Quality Assurance Analyst III is critical during the testing phases of the Software Development Life Cycle by contributing to the documentation, development, integration, and coordination of procedures utilized to improve testing and software quality. Responsibilities include working with business analysts as well as critical team members to develop scripts and/or automation based on modules within the supported business application. This position utilizes tools and solutions to ensure an organized consistent method of testing that will produce clear results during the testing phases of operational and project development. This position will also contribute to future state process improvements directed toward team roles and responsibilities during the user acceptance, quality assurance, and performance testing phases of the development life cycle. The QA Analyst III will also contribute to leveraging modern tools and services that become available as the agency increases its cloud presence.
How does it get done?
The Quality Assurance Analyst Ill is responsible for verifying correct functionality of IT systems by testing and analyzing processes, applications and/or services. This position will take a leadership role in developing, executing and managing a robust testing process for the Agency. The incumbent in this position will participate with management in strategic planning for testing policies and procedures, and will be responsible for ensuring testing standards and methodology within the agency are adhered to.
Who are the customers?
This position serves The State of New Mexico and its citizens, employers, staff, and third party administrators. This position works closely with staff on data related topics to perform documentation, requirements, analysis, development, and testing of data requests and visualizations.
Ideal Candidate
Proven work experience in software development and software quality assurance
Demonstrated experience in writing clear, concise and comprehensive test plans and test cases
Hands-on experience with both white box and black box testing, and working with automated testing tools
Experience working in an Agile/Scrum development process
Experience with performance and/or security testing
Experience utilizing automated testing tools and services in cloud platforms such as Azure and AWS
Evaluating and testing for digital content compliance for American Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG)
Minimum Qualification
Bachelor's degree in Computer Science, Management Information Systems (MIS), or Information Technology and four (4) years of experience in software programming, systems testing, or systems quality assurance (QA). Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling eight (8) years may substitute for the required education and experience.
Substitution Table
These combinations of education and experience qualify you for the position:
Education Experience Education Experience 1 High School Diploma or Equivalent AND 8 years of experience OR High School Diploma or Equivalent AND 8 years of experience 2 Associate's degree in the field(s) specified in the minimum qualification AND 6 years of experience Associate's degree or higher in any field AND 8 years of experience 3 Bachelor's degree in the field(s) specified in the minimum qualification AND 4 years of experience 4 Master's degree in the field(s) specified in the minimum qualification AND 2 years of experience 5 PhD degree in the field(s) specified in the minimum qualification AND 0 years of experience
•Education and years of experience must be related to the purpose of the position.
•If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.
Employment Requirements
Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification within six (6) months of date of hire as a condition of continued employment.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required.
Supplemental Information
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Agency Contact Information: Tim Cummins Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.