Who will you be working with?

The Components Quality organization provides leadership, expertise and resources that engage and partner with teams to generate meaningful outcomes. In this role, you will implement effective quality assurance methodologies that monitor, improve, control, and maintain quality products and processes for Wabtec and its suppliers; balancing reactive and proactive activity.

How will you make a difference?

As a member of Components Quality, you will be responsible for implementing effective quality assurance methodologies that monitor, improve, control, and maintain quality products and processes for Wabtec and its suppliers.

Essential Responsibilities

Administration/Metrics

• Assist the business units in maintaining and assessing Quality Certifications including ISO and AAR.
• Provide quality metric coordination and targets for the Components team including corporate KPIs, operations metrics and priority updates.
• Utilize Business Process Management Systems (e.g. Quality Management Systems, Integrated Management Systems)
• Present to internal teams and leadership on metrics, project status and research
• Schedule audits internally and with third party auditing agencies for assigned area(s)

Reactive

• Engage in all infancy/warranty returns for your assigned area(s) (NCRs). Ensure severity ratings align to corporate definitions and launch corrective actions as appropriate.
• Lead NCR responsiveness with a sense of curiosity and urgency on customer quality and reliability related issues
• Coordinate with Sales/Engineering functions to provide customer support when necessary. This includes product containment, rework, root cause analysis/actions, presentations, etc.
• Manage corrective action (CAR) closure; track records are completed in a timely fashion, while ensuring that the root cause is not just a symptom, and the actions are strong enough to prevent recurrence.

Proactive

• Identify process risks, implement appropriate control points and preventive measures. Ensure the plant’s production processes are executed per relevant specifications. This is accomplished by performing process/special process audits.
• Perform process/special process audits to ensure processes are complied with and to determine if improvements to processes are necessary.
• Analyze, monitor, and assist in driving consistent improvements in quality, including the Cost of Poor Quality.
• Work closely with manufacturing, engineering, and quality teams to identify areas for focused product / process improvement actions and ensure those actions are implemented in a timely fashion and in an effective and sustainable manner (identified through DFMEA, PFMEA, product testing, etc.)
• Develop business metrics to accurately reflect performance and to effectively drive accountability
• Support new product introductions to ensure testing, validation and approvals are completed. Ensure controls are in place to address risk areas.
• Provide training to sites where/as appropriate, to advance compliance
• Coordinate business updates on emerging issues and actions for closure.

What do we want to know about you?

• Bachelor's degree from an accredited university or college (or a high school diploma / GED with 5 - 10 years of experience in quality, engineering and / or project management)
• 5 -10 Years in a manufacturing environment
• Proficient in MS Excel, MS PowerPoint
• Critical thinker who is skilled in problem solving
• Proven track record of success in a self-directed work environment
• Ability to work independently

Desired Characteristics

• Bachelor's degree in a technical field
• Strong oral and written communication skills
• Strong interpersonal and leadership skills
• Strong problem-solving skills
• Previous Quality Leadership
• Previously managed salaried direct reports
• Strong customer focus, able to relay and operationalize a genuine sense of urgency
• Experience with Reliance, Proficy (MES), Ops Vision, or other Wabtec supply chain quality and operational data sources
• Knowledge of ISO/AAR standards, quality procedures, and audit techniques; certified/qualified auditor
• Experience with welding, assembly, electrical, and test processes, including ability to interpret blueprints, drawings, and specifications

You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary.

Lump Sum relocation assistance may be provided if eligibility requirements are met.

Wabtec will only employ those who are legally authorized to work in the U.S. for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable) and fitness for duty test (as applicable).