Our client is seeking multiple Debit Fraud Technicians to join their team onsite in Raleigh, NC. This role will work fully onsite from 8:30am - 5:30pm.

This project aims to process and investigate bank transactions. If a bank member reports a charge that isn't theirs, the Debit Fraud Tech will handle the transaction from that point.

Responsibilities:

• Process and investigate fraudulent transactions.
• Conduct initial reviews, disputes, and enter credits or escalate for higher-level review.
• Perform data entry and maintain tracking systems.
• Work in a fast-paced, open environment.

Required Skills & Technologies:

• Financial or customer service experience.
• Data entry experience.
• Ability to work in a fast-paced environment.
• Cards experience is helpful but not required.

Soft Skills/Team Culture:

• Strong work ethic.
• Ability to work on a computer.
• Self-motivated and able to work independently.