Role: Technical Program Manager – Enterprise SaaS Transportation and Logistics Management System

Location: Atlanta, GA (Hybrid)

Duration: Long Term contract

Interview Process: 2 Rounds

Must have experience working with Rail/ocean Transportation/Road/Trucking experience Mandatory and SAFe Agile is MUST

Summary:

We are seeking an experienced and results-driven Technical Program Manager to lead the development and delivery of our Enterprise SaaS applications focused on Transportation and Logistics Management Systems (TMS) . This role requires a blend of strong technical expertise, extensive program management experience, and a deep understanding of SaaS SDLC . You will oversee the planning, execution, and smooth deployment of software product releases while ensuring alignment with PMO processes, business priorities, customer needs, and organizational goals.

Essential Duties and Responsibilities:

1. Program Management and Delivery:

• Manage all aspects of a software product development program of $5M. Direct the activities of two Project Managers charged with executing subprojects under the program
• Lead the end-to-end planning and execution of complex technology projects within the SDLC, ensuring timely and cost-effective delivery of high-quality features and solutions
• Drive alignment of roadmaps while assessing, communicating, and mitigating risks and dependencies across delivery streams and portfolios
• Under the general direction of the Project Management Office, create, manage, and complete a cross-functional program plan composed of sub projects, all to be successfully executed within costs, timelines, and quality by internal resources and third-party development resources

1. Team Leadership:

• Coordinate with product management, release, IT, marketing, sales, and support teams to create a seamless transition from project initiation to implementation and support, including defining and controlling program and project scope and objectives
• Manage multiple onshore and offshore Agile development teams, fostering a culture of collaboration and accountability
• Establishes and build strong working relationships with senior leadership, stakeholders, and resource teams, to ensure the successful delivery of customer products using a wide-ranging experience, professional concepts, and company objectives to resolve complex issues in creative and effective ways

1. Metrics and Reporting:

• Able to demonstrate the progress of the roadmap, program, and projects, and effective use of resources through Earned Value and key delivery gates
• Use consistent metrics to assess risks, inform prioritization, and support decision-making processes
• Provides regular status reports, dashboards, and a regular cadence of meetings to stakeholders and resource teams

Qualifications:

1. Experience:

• 8+ years of hands-on experience managing complex technology projects with multiple development teams on programs of $5M or above
• Strong technical background, preferably with prior experience in software engineering, DevOps, or IT project management
• 5+ years’ experience and deep understanding of the SDLC, Scrum methodologies, and scaled Agile practices
• Highly organized with advanced problem-solving skills, expertise w/Excel, MS Office, and Smartsheet (including advanced reports and dashboards in Smartsheet)
• Advanced abilities at PowerPoint presentations for senior leadership
• Expertise at modeling project costs, capacity, hours consumed, budget and Project P/L (using Earned Value Concepts)
• Expertise at controlling overall program management in Jira, MS Teams and Smartsheet

1. Leadership Skills:

• Experience managing onshore-offshore delivery models in an SAFe Agile environment
• Demonstrated ability to drive governance, manage dependencies, and optimize organizational delivery
• Exceptional communication skills to interact effectively with project sponsors, technical project managers, and cross-functional teams including writing, speaking, presenting, and listening skills
• Strong coaching skills to enable senior leadership and resource teams to resolve issues and align program performance with organizational goals

1. Education:

• Typically requires a minimum of 8 years of related experience with a bachelor’s degree; or 6 years and a master’s degree; or equivalent experience as a Program Lead on Technology based portfolios
• PMI PMP or SAFe Certification+ or equivalent Project Management Certification

1. Preferred Experience:

• Direct experience with managing freight movement, intermodal transport, or Supply Chain Logistics in addition to experience in software architecture, system integrations, and cloud-based applications within an enterprise SaaS solution