At Crestron Electronics, Inc we build the technology that integrates technology.
We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products' are integrated into new high-tech commercial buildings' to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, LinkedIn and many others. We are the leaders in the most exciting industry in the world!
Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security.
Overview
We are seeking a talented, motivated and creative candidate who is passionate about working in a fast-paced environment. The Network Administrator reports to the Network Manager and is a member of the Network Development Team. He or she assists Team members with support, maintenance and optimization of core network services, devices, and communications systems. The Jr. Network Engineer will provide IT Helpdesk support remotely, on-site and in-depth troubleshooting. They must resolve cases assigned by department management and ensure case notes are accurate. As a Jr. Network Engineer, you will provide support, troubleshooting and configuring of network services. You will interact with employees and engineering all over the world to accomplish specific tasks. You will also be responsible for networking issues local and abroad if they may arise on your shift. Some travel may be required between sites. You will maintain diagrams, and charts and documentation as required.
Responsibilities

• Provide high level customer support via Help Desk, remote access and onsite.
• Troubleshoot VPN, Remote Access.
• Monitor network and resolve issues related to LAN / WAN connectivity, routers, switches, firewalls, and other security products.
• Document actions taken to resolve issues, client contact information, network diagrams.
• Interface with employees on the phone and in person.
• Ensures case notes are up to date and management is informed on updates with critical cases.
• Performs diagnostics of network issues, provides support for service desk staff.
• Updates and maintains network documentation.
• Configures network devices for new deployments per direction of senior staff.
• Performs diagnostics of network issues.
• Provides support for service desk staff.
• Provides timely and accurate response to assigned tasks.
• Other duties or responsibilities as required.

Qualifications

• 0-2 Years of Network Administration experience.
• CCNA Preferred.
• Knowledge of networking features and protocols such as spanning tree, ARP, CDP, EIGRP, OSPF, BGP, VTP, Ether-channel, 802.1Q,HSRP, GLBP, VSS/VSL, QoS, TCP/IP, UDP, IPSEC, MPLS, H.323, QOS, SIP, port security, DMVPN.
• HTTP, HTTPS, Multicast, 802.11a/b/g/n/ac, IPsec, RADIUS/TACACS+, SNMP, and 802.1x.
• Knowledge of Network monitoring protocols SNMP, CDP, LLDP, syslog and Netflow.
• Knowledge of Cisco Wireless technologies and managed access points.
• Ability to multi-task and adapt to changes quickly.
• Experience supporting Cisco Routers and Cisco Switches.
• Technical experience and working knowledge of LAN/WAN operations and protocols.
• Understands issues involved in administering and maintaining corporate LAN infrastructure, including network cabling, testing network connectivity, firewall configurations, tablet and desktop internet applications, etc.

Per applicable state requirements, the annual pay range for this position ($69,500 - $99,500) which consists of base salary and target sales incentive (subject to performance), reflects the hiring range for candidates. Also note, an individual's offer may vary from this range as it may be impacted by additional factors, including but not limited to the candidate's hiring location, qualifications, experience, and market factors.
Crestron Electronics offers a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, 401K with company match, Paid Time Off, Holidays, On-site Amenities at NJ Headquarters & TX Facilities, Crestron Market Cafes, and Fitness Centers.
At Crestron Electronics, Diversity, Equity, and Inclusion drive innovation. Crestron's success hinges on continuing to build a workforce of unique individuals whose passion inspires us to create and revolutionize industry-leading products and services. There will always be more to accomplish, and at Crestron, we believe the best way forward is together.
EOE/M/F/D/V
*No Solicitation* Any agency submittal to any employee of Crestron Electronics, Inc by any method of communication will be deemed the sole property of Crestron Electronics Inc.
Other details

• Job Family Information Technology
• Job Function Network Administration and Operations
• Pay Type Salary
• Employment Indicator Regular

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