Cooperative for Human Services Inc. (CHS) is a multi-service organization providing residential services, independent living supports, and guardianship services for adults with intellectual, developmental, and related disabilities.

We are seeking an experienced and compassionate leader to join our team as a Division Manager ! This full-time, key leadership role oversees multiple residential programs, ensuring exceptional services for adults with disabilities while maintaining compliance with state and organizational standards.

Our ideal candidate has a strong background in residential supervision across multiple programs, extensive experience in the human services field, and familiarity with DDS (Department of Developmental Services) regulations.

At CHS, we believe great care begins by supporting our employees. We offer competitive pay, exceptional benefits, paid training, continuous professional development opportunities, and a supportive work culture.

Responsibilities

Leadership and Supervision:

•   Provide direction, leadership, and supervision to all direct reports and assigned programs.
•   Foster a collaborative and supportive environment for staff and residents.

 Program Management:

• Oversee the coordination and implementation of clinical, healthcare, and case management systems.
• Monitor program quality and ensure compliance with DDS regulations and organizational standards.
• Advocate for individuals served and support transitions into or out of services.

Operational Oversight:

•  Manage fiscal and budgetary obligations, including program, house, and individual funds.
•  Ensure the accuracy and timeliness of required reports (e.g., program evaluations, grievances, incidents).

Training and Development:

•  Oversee staff training and professional development to maintain high service standards.
•  Ensure compliance with certifications such as MAP (Medication Administration Program) and First Aid/CPR.

 Emergency Support:

• Provide on-call support for emergencies across assigned programs.

Qualifications

Required:

• Minimum 5 years of progressive administrative/management experience in human services.
• Experience supervising residential programs across multiple locations.
• In-depth knowledge of Massachusetts Department of Developmental Services regulations and guidelines.
• Valid driver’s license and ability to travel to programs as needed.
• Ability to lift up to 30 lbs and proficiency in English (written and verbal).

Preferred:

• ? Graduate degree in a related field (Bachelor’s degree may be substituted with relevant experience).

Benefits

• Medical: Tufts Advantage HMO with deductible options ($500, $1000, $2000). CHS pays 70% for full-time and 50% for part-time employees.
• Dental: Unum Dental Plan (CHS pays 50%).
• Vision: Eyemed
• Management training program and continuous learning opportunities.
• Employee Assistance Program (EAP) with free legal, healthcare, and behavioral health support.

Why CHS?

Join us in making a meaningful difference in the lives of individuals with disabilities. Rethink your career—join CHS today!