INFORMATION + APPLICATION PROCESS

Seeking our next great hire! Jump into an opportunity to learn from a wealth of hospitality and tourism sales professionals to see what a career in destination marketing sales can hold. A great position to gain experience and grow with! This position does have expected days in the office each week in Aurora, CO. Please provide a cover letter, resume, and at least three references in a combined document for your application. Your cover letter and resume must provide sufficient detail about your background and experience to allow the screening panel to properly assess your expertise in the required elements, including your experience and achievements. The anticipated application close date is February 7, 2025.

PURPOSE OF POSITION

The Sales Coordinator position is responsible for effective and consistent support of sales activities and processes, supporting sales group projects and initiatives, documenting activities in the Visit Aurora CRM, processing meetings and other opportunities, maintaining an awareness of Aurora as a destination, and cultivating relationships and engagement with Visit Aurora clients and stakeholders in accordance with the objectives set forth in the Visit Aurora sales plan of work.

COMPENSATION + BENEFITS + WORK ENVIRONMENT

• $20.00-$24.00/hour or approximately $41,600.00-$49,920.00 annually
• Medical, Dental, Vision, Life, and Disability insurance
• FSA + HSA options
• Vacation and sick PTO + 10 paid federal holidays
• Paid parental leave
• 401(k) with employer match
• Wellness program (up to $100 monthly reimbursement)
• Cell phone stipend
• Relaxed atmosphere
• Flexible work environment with a hybrid option
• Modern office setting
• Business casual dress code

NATURE AND SCOPE OF POSITION

The Sales Coordinator is responsible for contributing to the mission and vision of Visit Aurora and for marketing and selling Aurora as a conference and meeting destination. The functions for which this position is responsible include:

• Supporting Sales Activities and Processes
• Supporting Sales Group Projects and Initiatives
• CRM Utilization
• Event Coordination
• Processing Meeting and Other Opportunities
• Support Sales Goals
• Destination Awareness
• Stakeholder Engagement

SUPERVISORY RELATIONS

• This position reports to the Director of Sales.

BACKGROUND REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

• Associate degree in Business, Hospitality, Tourism or related field
• Minimum of 6+ months experience in a hospitality setting
• Knowledge of sales activities and processes, account management, and reporting
• Knowledge of the contracting process and best practices
• Excellent written and verbal communication skills including digital, phone, public speaking, and reporting to committees and boards
• Ability to identify and cultivate productive and lasting relationships with clients, members, stakeholders, etc.
• Knowledge of Aurora as a convention and meeting destination
• Experience utilizing a cloud-based CRM
• Proficiency in industry resources including Mint, Knowland, etc.
• Proficiency in Microsoft Office products

ESSENTIAL FUNCTIONS

Supporting Sales Activities & Processes

• Consistently and efficiently support sales processes to create and maintain account, contact, lead, and distribution lists
• Provide regular reports of activities and processes
• Follow consistent and productive sales processes

Supporting Sales Group Projects and Initiatives

• Support assigned sales group projects, including CRM management, research, site experiences, FAM experiences, trade shows, etc.

CRM Utilization

• Utilize the Visit Aurora CRM consistently and efficiently
• Ensure that all assigned accounts, contacts, and data are correct and periodically checked for accuracy and relevance
• Ensure that all assigned sales activities and processes are correctly entered and tracked

Event Coordination

• Coordination and execution of off-premises and virtual events, and managing internal and external relationships
• Assist in preparing for special events and presentations, securing booth space, and working with vendors for upcoming shows.
• Potential to assist other departments as requested or for special projects

Processing Meeting and Other Opportunities

• Assist with assigned collection and/or directed creation of proposals and bid presentations

Economic Impact

• Support generating opportunities for economic impact through lead generation and sharing those opportunities with Visit Aurora hotels
• Support generating and recording estimated economic impact using industry-recognized economic impact calculators and the Visit Aurora CRM
• Provide regular reports of economic impact

Destination Awareness

• Develop and maintain an awareness of Aurora as a destination for convention and meeting business
• Cultivate an awareness of Aurora as a destination for convention and meeting business amongst stakeholders, clients, and within the industry

Stakeholder Engagement

• Identify and cultivate productive and lasting relationships with stakeholders, clients, and community members
• Cultivate productive relationships with Visit Aurora hotels through frequent and consistent communication, engagement, networking events, educational events, etc.
• Cultivate productive relationships with existing and potential clients through frequent and consistent communication and engagement

SECONDARY DUTIES

Performs other activities as may be assigned by the Director of Sales. This job description reflects the assignment of essential functions. It does not restrict tasks that may be assigned.

EXTERNAL RELATIONSHIPS

Work with and support Visit Aurora partners and various community members and contractors.