Customer Service Sales Representative

job
  • ROCS Grad Staffing
Job Summary
Location
Sterling ,VA
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
03 Feb 2025
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Job Description

Why You Want To Work Here:

Great opportunity to join a dynamic sales team that seeks a motivated and results-driven Customer Service/Sales Coordinator. The ideal candidate will be responsible for managing client accounts, driving sales growth, and building strong relationships with customers. This role requires a blend of technical knowledge and sales expertise, making it essential for candidates to possess strong communication skills and the ability to analyze customer needs effectively.


Responsibilities of the Customer Service/Sales Coordinator:

  • Develop and maintain relationships with existing clients while identifying opportunities for upselling and cross-selling.
  • Conduct warm calls to potential clients, presenting our products and services effectively.
  • Lead negotiations with clients to close sales deals that meet both customer needs and company goals.
  • Analyze market trends and customer feedback to inform sales strategies and improve service offerings.
  • Collaborate with the marketing team to create targeted campaigns that drive lead generation.
  • Provide exceptional customer service by addressing inquiries and resolving issues promptly.
  • Prepare and deliver presentations to clients showcasing product features and benefits.
  • Maintain accurate records of sales activities, client interactions, and account status in the CRM system.


Qualifications of the Customer Service/Sales Coordinator:

  • Proven experience in account management or technology sales is preferred.
  • Strong background in technical sales with the ability to communicate complex information clearly.
  • Demonstrated leadership skills with a focus on achieving sales targets.
  • Excellent negotiation skills with a track record of closing deals successfully.
  • Ability to analyze data and market trends to make informed decisions that drive sales growth.
  • Proficient in using CRM software and other sales tools to manage accounts effectively.
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