Company Overview:
MedPro Disposal is a leading provider of healthcare compliance solutions, ensuring medical facilities across the nation adhere to stringent regulations while streamlining waste management. We prioritize safety and sustainability in the healthcare environment.
Position Overview:
Join our dynamic team as a Client Manager in our Naperville, IL office. You'll play a pivotal role in building and maintaining strong client relationships that drive business growth. We're seeking ambitious, results-oriented individuals who thrive in a fast-paced, supportive environment.
Our Mission:
As a Client Manager, your mission is to enhance client value by:

• Cross-selling innovative compliance solutions.
• Managing service adjustments effectively.
• Providing a seamless and personalized experience.
• Driving client growth and fostering long-term retention.

Compensation & Benefits:

• Competitive Pay: OTE $75K-$85K with uncapped commissions - your earning potential is limitless!
• Growth Opportunities: Advance your career with ongoing training, mentorship, and opportunities for internal advancement.
• Supportive Environment: Join a high-energy, supportive team that celebrates success and fosters collaboration.
• Work-Life Balance: Enjoy summer hours, generous paid time off, and a flexible work environment.
• Comprehensive Benefits: Excellent health, dental, and vision insurance, along with a comprehensive benefits package.

Key Responsibilities:

• Achieve Sales Targets: Meet and exceed sales quotas by focusing on sales activities and value-added services.
• Value-Based Selling: Utilize value-based selling techniques to identify and address client needs, explain contract terms, and propose effective solutions.
• Exceptional Client Support: Proactively address client concerns and ensure their satisfaction.
• Creative Problem-Solving: Effectively resolve service issues and negotiate solutions that meet both client and company needs.
• Client Engagement: Build and maintain strong relationships with key decision-makers.
• CRM Management: Maintain accurate and up-to-date client records within our CRM system.
• Customer Retention: Identify and proactively address potential customer churn.
• Cross-Functional Collaboration: Work effectively with operations, billing, collections, and sales teams to deliver exceptional client solutions.

Qualifications:

• Experience: 2+ years of successful experience in sales or account management.
• Education: Bachelor's degree in Business, Marketing, or a related field preferred, but not required.
• Skills: Strong CRM software proficiency, excellent communication and interpersonal skills, proven ability to meet sales targets, strong organizational and time-management skills.
• Professionalism: Self-motivated, organized, detail-oriented, and possess a positive and professional demeanor.
• Client Focus: Ability to build rapport with clients, demonstrate strong account management skills, and effectively resolve client issues.

Application Process:
Shortlisted candidates will be required to complete a brief sales skills assessment before the initial interview.
EEO Statement:
MedPro Disposal is an equal opportunity employer that values diversity and inclusion. We do not discriminate based on race, religion, color, gender identity, sexual orientation, age, disability, veteran status, or other legally protected characteristics.
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