Our client, located on the South side of Chicago, is seeking a Mobile Crisis Supervisor who will be responsible for the daily operations of the mobile crisis program. Provides support to the team in the day-to-day operations of the mobile crisis team.

The Mobile Crisis Supervisor generates solutions to provide staff with assistance in getting what they need to perform their duties. The mobile crisis supervisor navigates mobile crisis care systems to rapidly identify and implement solutions to get staff on task. Ensures deadlines are met, quality is maintained, and operations continue to flow smoothly within the mobile crisis program.

JOB DUTIES:

• Maintain a detailed and current knowledge of behavioral health principles and practices, with an emphasis on trauma informed care and intervention.
• Demonstrated leadership experience including direct staff management.
• Knowledge of and ability to use appropriate de-escalation and brief therapy techniques.
• Experience in counseling adults, children and adolescents is required.
• Develop program workflows, and staff schedules to ensure 24/7 coverage.
• Develop response protocols for the Call4Call and 988 crises lin.

REQUIREMENTS:

• Master's degree in Social or Human Service or other related fields degree required.
• A minimum of two years of social work experience; direct client services with at least one­ year supervisory responsibilities
• Working knowledge of Medicaid, Medicare, and managed care standards, and Illinois
• Division of Mental Health/ Division of Substance Use and Prevention policies and regulation.
• Must be able to demonstrate and articulate a strong working knowledge of service delivery system serving the targeted communities and the targeted population. Must be skilled in working with indigent populations and/or facing mental illness.

Salary starts at $55,000 annually.

· Health, vision, dental, life and disability insurance, 403b, FSA and HSA, EAP, lifestyle programs, generous PTO, and paid holidays.