Description
We are a large real estate brokerage located throughout DC and VA. Our office, located in Alexandria, VA, is looking for a candidate to manage the front desk operations. This is a full-time position (9 am - 5 pm Monday-Friday).
Responsibilities
Front desk operations include but are not limited to:
•Answering multi-line switchboard
•Distributing mail/packages/faxes
•Notifying clients of incoming faxes/packages/etc
The candidate will be trained on the following office-related duties:
•Data entry into the accounting system
•Scanning checks for deposit into the bank account
•Review paperwork to ensure the contract/listing is complete
•Notify the appropriate party of any missing documents via email, follow-up emails may be required
•Obtain missing signatures when applicable
•And other duties as assigned
Qualifications
•2 years front desk management, some accounting, and data entry experience
•Excellent organizational skills and attention to detail are a MUST
•Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
•Vision and creativity
•Experience utilizing Internet applications
•Ability to speak and write English fluently in order to provide excellent telecommunication support to staff and clients
•Computer literate with experience in Microsoft applications, i.e. Word, Excel, Outlook, Multi-Browser Support
•Ability to provide good judgment in order to proactively and independently solve problems and make decisions with minimum supervision
•Ability to manage multiple tasks and work under pressure to meet deadlines
•Excellent communication skills, good phone manners, and ability to communicate effectively with staff at all levels
•Ability to work with confidential information
•Reliable form of transportation
•All employees are expected to contribute to a positive work environment, help each other, and suggest ways to improve processes