The Logistics Manager is a critical leadership position responsible for overseeing delivery operations, managing a team of over 200 employees, and ensuring the seamless functioning of delivery workflows. This role works collaboratively with cross-functional departments to ensure timely deliveries, optimal vehicle availability, and operational efficiency across multiple locations. The ideal candidate will possess a deep understanding of logistics processes and a strategic mindset to drive performance improvements.
- Monitor KPIs, analyze trends, and utilize data to make informed business decisions and implement performance enhancements.
- Set expectations and accountability measures for managers, supervisors, and fleet teams, providing ongoing feedback and performance evaluations.
- Oversee delivery operations, including fleet management and personnel coordination, while collaborating closely with fulfillment center teams to drive operational initiatives.
- Partner with HR to support employee needs, fostering a productive and engaged workforce.
- Identify and address organizational challenges to improve business processes and implement automation strategies.
- Develop and enforce safety policies and procedures, ensuring adherence to industry standards.
- Measure and improve key performance indicators, including cost, on-time delivery, and customer experience metrics.
- Champion delivery processes, making necessary adjustments to achieve operational and company goals.
Requirements - Bachelor's degree or equivalent experience.
- A minimum of 7 years of management experience overseeing teams of 125+ employees.
- At least 5 years of experience using Excel and Google Suite, with expertise in data handling, pivot tables, and visualization for decision-making.
- Proven experience in Last Mile logistics operations.
- Strong project management skills to manage multiple concurrent initiatives.
- Valid driver's license and willingness to travel up to 40% to warehouse locations.
- On-site availability for 5 days a week.