Automotive Service Advisors at One Toyota of Oakland summary:
Automotive Service Advisors play a crucial role in guiding customers through the auto repair and maintenance process, providing detailed information on service options and costs, and ensuring customer satisfaction from service entry to completion. This position requires strong communication and customer service skills, with a preference for bilingual candidates in English and Spanish. A career at One Toyota of Oakland offers competitive income potential, numerous benefits, and opportunities for professional growth in a high-volume service department.
8181 Oakport St., Oakland, California 94621
Automotive Service Advisor $36,000 - $160,000+ Income! Great Benefits!
Bilingual English / Spanish Preferred
One Toyota of Oakland is a GREAT place to have a rewarding career! Our High-Volume Service Department is BOOMING with business and needs to hire Service Advisors to guide customers through the auto repair and maintenance process, advise customers on service options and costs, follow vehicle status from service bay entry to completion, ensure customers are satisfied, and more. We appreciate our employees, invest in their success and serve customers from San Francisco, Hayward, Berkeley and all over the greater Bay area. Apply now and drive your career forward with our growing dealership!
Responsibilities - Service Advisor:
- Guide customers through the auto repair/maintenance process, advise customers on service costs and options, offer 'specials', and schedule service appointments.
- Greet customers, answer questions and offer additional services
- Follow vehicle status from service bay entry through completion of work, review work order with customer, and ensure their satisfaction
- Maintain high CSI score
- Perform other duties as assigned
Qualifications - Service Advisor: - Auto Service Advisor or Technician experience is preferred
- Bilingual English / Spanish Preferred
- Basic automotive mechanical operational knowledge is helpful
- Good computer, customer service, and communication skills
- Thrives in a fast-paced team environment
- A positive attitude and good work ethic
- Professional appearance
- Valid driver's license and good driving record
Full-Time Benefits: - $36,000 - $160,000+ performance-driven income!
- Medical, dental, and vision insurance
- 401(k) plan
- Paid vacation, holidays, and sick leave
- Closed on Sunday
- Employee discounts on vehicles, service and more
- Friendly and supportive work environment
- Community involvement
- Career advancement opportunities
Keywords:
Automotive Service Advisor, Auto repair, Customer service, Bilingual English Spanish, Vehicle maintenance, Service department, Career advancement, Mechanical knowledge, Performance-driven income, Automotive industry