Corporate Resources, on behalf of our client, is seeking a Sales Coordinator to join their team in Buffalo Grove, IL.

Sales Coordinator Buffalo Grove, IL

$50,000-$60,000 / Annually + Bonus, Benefits, PTO

We value our team and know our success depends on their contributions. Our commitment to quality extends beyond products to our company culture, ensuring our team has the tools they need for growth within our manufacturing business.

We are seeking a customer-focused individual with manufacturing experience to support our sales team with research, proposals, and managing customer quotes and orders. The ideal candidate will be organized, detail-oriented, and thrive in a fast-paced environment with strong communication skills and a can-do attitude.

This role offers the chance to see tangible growth from your contributions, with a healthy work-life balance and a supportive company culture. If youre a positive, high-energy person ready for a rewarding career, apply today!

Key Responsibilities:

• Serve as the primary point of contact for customers and sales representatives, assisting with inquiries, product issues, and troubleshooting solutions.
• Manage and process incoming and existing sales quotes, orders, payments, and credits.
• Proactively track shipments, provide real-time updates to customers, and coordinate resolutions for any delays or order discrepancies.
• Keep sales representatives informed of inventory availability, market trends, and product updates to support their sales efforts.
• Work cross-functionally with manufacturing, logistics, and finance to ensure smooth order fulfillment and customer satisfaction.
• Assist with ERP system updates, data integrity, and sales reporting (SAP experience preferred).
• Collaborate with marketing to order promotional materials and ensure customers have the latest product information.
• Identify customer pain points and provide solutions to enhance product experience and loyalty.
• Monitor and analyze purchase orders, ensuring timely and accurate processing.

Qualifications:

• 1-3 years of experience in customer service, inside sales, or account management within a manufacturing or distribution setting.
• Strong multitasking ability, detail orientation, and organizational skills.
• Proficiency in Microsoft Office Suite.
• A positive, solutions-driven attitude with a passion for customer engagement and problem-solving.