The Chief Operations Officer (COO) will serve as a critical member of the executive management team. In collaboration with the CEO and the Leadership Team, the COO will articulate and implement the strategic vision through the Centers and provide leadership for the Association's strategic direction, membership strategy, facilities management, financial stability, community relations, staffing, development and organizational planning. The COO must be knowledgeable of and embrace our diverse community, its opportunities, challenges, needs and resources and have a broad knowledge of the YMCA locally, nationally, and worldwide.The COO must participate and nurture broad networks of alliances with others to exchange knowledge and information in support of change initiatives. Additionally, the COO must set goals, monitor work, evaluate results, and hold the organization accountable to ensure departmental and organization objectives are met and are in line with the needs and mission of the Association.This position requires a team player with the ability to effectively work with stakeholders in the community, members, staff and volunteers. A key competency requirement of the COO is to multi-task proficiently, create, shape and track the strategic direction and business plan against new and existing initiatives with the Metropolitan Board of Directors and Center Boards of Managers.The COO must have proven broad leadership skills and the ability to achieve organizational and community change. The COO must be future-oriented, a sound planner and organizer to establish and direct the achievement of long-range strategic goals.The COO will manage a budget of at least $75 million, with an overall Association budget of $110 million, including a mix of membership, program, and facilities, and also engage the Board of Directors frequently under the direction of the CEO.A minimum of ten (10) years of organizational executive leadership experience in a nonprofit, government, or philanthropy, overseeing multiple programs or contracts ideally at an organization serving diverse communities.Passion for the Association's mission and purpose and an ability to communicate this passion to others.Strong financial acumen; knowledge of fiscal management principles, planning, budgeting, and reporting.Demonstrated experience leading and managing a high-performing team in a multi-site structure that includes professional development and mentorship.Comprehensive working knowledge of membership acquisition and retention, volunteer recruitment, philanthropy, organizational structure, budgeting, administrative operations, fundraising and integrating them effectively.Demonstrated ability to analyze and compile complex data for planning and reporting purposes.Excellent communication skills, both written and oral, with the ability to represent the organization internally and externally across a wide range of stakeholders and constituencies.Strong relationship builder with the ability to find common ground, build consensus and strengthen collaboration among diverse stakeholders.Strong community awareness and astuteness.Ability to successfully navigate in a fast-paced, outcomes-driven and entrepreneurial environment.Demonstrated commitment to the values of diversity, inclusiveness and empowerment.Bachelor's degree preferred; advanced degree is strongly desired.
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