JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The Managing Director is accountable for driving growth, building relationships, and leading high-performing teams who develop and maintain exceptional client delivery. They are an expert in the Consumer Goods and Services industry, specifically manufacturing and/or media entertainment. They coach Account Directors on team management and service excellence and are future-ready in their approach to business development and industry trends.Primary ResponsibilitiesInspires and Establishes Strong Client RelationshipsEnsure the vision and strategy of the account plans are implemented and align with client objectives and interests.Meet frequently with C-Suite executives and client real estate leaders to highlight results. Present both thought leadership and solutions to shape the clients' buying vision over time and position JLL for growth opportunities.Proactively solicit and respond to feedback and input from clients utilizing voice of the customer and client care programs to drive strong client loyalty.Achieve reference status with all clients which demonstrates best-in-class service delivery that can be leveraged to expand our business.Drives Future-Ready Business GrowthRecognize opportunities for organic account growth, articulate the value proposition, and ensure its implementation across the platform.Proactively prepare for all client renewals - striving for a no-bid renewal.Develop innovative strategies to ensure year-over-year growth on the accounts.Partner with the Solutions Development team, leverage external networks to further sales and business development efforts. Support pursuits in the region by providing operational input to the Solutions Development team.Drive revenue growth across the region. Identify opportunities, both on account and within professional network, to generate additional revenue – engaging the right cross-functional resources to win.Be a visible leader at industry events and on social media.Achieves Financial Results through Intentional LeadershipTake ownership of profit, loss, and growth for aligned accounts.Invest in client relationships with intention, driving additional margin and maximizing JLL's long-term value.Develops and Leads High-Performing Teams to Win TogetherRecruit, develop, and retain top talent for all key roles.Create high-performing, integrated teams that are committed to delivering sustainable operational excellence.Manage and coach Account Managers on their performance progress and developmental goals including analyzing strengths, and areas of opportunity for growth into actionable career development plans.Manage Account Manager rotations in a proactive and structured manner to avoid any client disruption.Accountable for networking with diverse external candidates to improve the workforce talent.Direct reports may include Account Directors and Group Account Executives.Job RequirementsEducationBachelor's degree required, with broad business experience acquired through work, an MBA, or similar post-graduate studies.Personal characteristicsThe successful candidate will be an innovative, future-ready thinker with high ethical standards. They must possess strong communication skills, the ability to inspire and influence others, and demonstrate the following qualities aligned with our leadership behaviors:InspireCommunicate a compelling vision, motivate teams, and drive positive change.Win TogetherFoster collaboration, build strong relationships, and create an inclusive environment.SimplifyDistill complex ideas into clear actions, streamline processes, and enhance efficiency.Be IntentionalMake purposeful decisions, set clear goals, and drive meaningful results.Be Future ReadyAnticipate industry trends, embrace innovation, and prepare the organization for future challenges.Client FocusDedicated to exceeding client expectations, ensuring excellence in delivery through innovative, future-ready solutions.Compensation varies by geographyEstimated total compensation for this position:

260,000.00 – 360,000.00 USD per yearThe total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity, and alignment with market data.Location:Remote – Atlanta, GA, Boston, MA, Charlotte, NC, Los Angeles, CA, New York, NY, Phoenix, AZ, San Diego, CA, San Francisco, CA, Seattle, WAIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical, and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company Holidays

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