ABOUT US

A Specialty Path to Good Health

Upperline Health is the nation’s largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.

Triage is temporary.
Treatment is transformative.

Upperline Health providers coordinate patients’ care among a team of physician specialists, nurse practitioners, care navigators, nutritionists, social workers, and pharmacists for integrated treatment that addresses patients’ immediate and long-term health needs.

We put patients at the center of value-based care.

WHY JOIN OUR TEAM?

Competitive compensation
Generous comprehensive benefit options include medical, dental and vision, 401K and PTO
Work Life Balance – Regular Weekday Clinic Hours
Scrubs are provided
Supportive interdisciplinary team

ABOUT THE HEALTH AND WELLNESS COORDINATOR

Upperline Health Plus is seeking an experienced Health and Wellness Coordinator to support a team of clinicians in our Columbus, IN clinic delivering complex plans of care in accordance with the patient’s health status and overall goals and values. In addition to clinical support, this individual will be providing care coordination, including all telephonic and back-office support required by the team of clinicians.

In this role, you get to act as a patient’s guide to a complex and confusing health care system. You will provide critical support activities to coordinate personalized care delivery for Upperline Plus patients and patients’ families.

Ideal candidates will have experience identifying and coordinating the needs of patients with multiple chronic conditions as well as supporting clinicians to help them operate as efficiently as possible. Experience with an older adult / geriatric population is strongly preferred. Successful candidates should be excited and energized by the prospect of working collaboratively as part of an innovative, patient-focused care team. As Upperline continues to expand, this individual will be able to explore a wide range of career opportunities within the company.

Most importantly, candidates must demonstrate compassion for patient needs, have great attention to detail and thrive in a collaborative environment.

WHAT YOU’LL DO

Conduct health assessments and complete visits with Upperline Plus patients being seen in our Podiatry Clinics
Complete vitals and required documentation in clinic EMR (AthenaHealth)
Provide routine foot care for at-risk patients with Diabetes and/or other chronic illness
Facilitate and support virtual provider encounters in the clinic
Telephonic outreach and engagement with Upperline Plus patients to coordinate ongoing preventative care
Care coordination activities as assigned by Upperline Plus Nurse Practitioner including, but not limited to, medical records requests, order management, appointment scheduling, managing patient care referrals, etc.
Visit patients in their homes to complete routine foot exams to meet the needs of our Upperline Plus patients as needed
Identifying community resources and assisting Upperline’s patients and families in accessing those resources
Participation in weekly interdisciplinary team meetings
Other related duties as deemed necessary by Upperline Health

QUALIFICATIONS OF THE SENIOR MEDICAL ASSISTANT

A minimum of 2 years’ experience as a medical assistant providing direct patient care is required
Experience in an outpatient clinic setting is strongly preferred
Clinical care coordination or care management experience is ideal
Previous experience assisting or providing care to the adult – geriatric patient population is preferred
Prior wound care and foot care experience is a plus
Bilingual English/Spanish is helpful
Previous experience working in an EMR system – ideally, AthenaHealth
Database management skills and proficiency using Word, Excel and other Microsoft Office products is necessary
Must have reliable transportation, valid driver’s license and minimum state required liability auto insurance
Extremely strong customer-service orientation and work ethic
Exceptional organizational skills and ability to multi-task
Self-starter with an entrepreneurial spirit and demonstrated problem solving skills
Excellent oral and written communication skills to ensure that each of your interactions with patients, family caregivers, clinicians, and team members is effective and meaningful

COMPENSATION

Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience

Job Type: Full-time