About the Medical Assistant/ Patient Care Coordinator Role

Upperline Health Florida is seeking an energetic, compassionate and driven Medical Assistant/Patient Care Coordinator to assist our physicians in delivering complex health services in the clinic setting. This person will work in our New Smyrna Beach clinic and will be responsible for supporting the physician with a range of clinical and administrative tasks. Responsibilities will be varied, and candidates must be multitalented, flexible problem solvers who are eager to tackle complex problems and tasks. Ideal candidates will also have podiatry or orthopedic experience as well as x-ray experience.

Medical Assistant Responsibilities

Place patients in exam rooms, ensuring that they are ready and comfortable for their appointment with the physician
Complete exam intake, including but not limited to, reviewing the patient's medical history, social history, surgical history, and the history of present illness
Ensure accurate charting for the physician
Provide patient care under the direction of a podiatric physician including taking and developing x-rays and assisting in the exam room as required
Perform daily administrative tasks such as stocking all exam rooms and disposing of exam room trash
Responsible for cleaning and sterilizing exam and x-ray rooms both after each patient visit and at the end of the each day
Sterilize instruments daily
Satisfy and document appropriately required MIPS quality measures

Patient Care Coordinator Responsibilities

Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized
Assist patients with scheduling appointments
Effectively maintain on-time appointment schedules by notifying physicians when patients have arrived
Retrieve and file patient records as needed
Collect payment from patients
Maintain accurate patient records by updating patient’s information and scanning documents into EMR as needed
Responsible for office supply inventory, including checking, ordering and stocking supplies
Protect patient rights by maintaining confidentiality of patient records
Contribute to team effort by assisting with additional duties and when support is requested

Patient Care Coordinator Qualifications

Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service
Prior experience working in a podiatric or orthopedic practice is preferred
Medical billing and coding experience is highly preferred
Bilingual Spanish is highly preferred
Experience working in an EMR, Athenahealth is preferred
Must be an effective communicator with excellent grammar and interpersonal skills
Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction
Demonstrated experience as a motivated and dedicated team member with a stable work history
Thrives in a fast-paced collaborative environment
Reliable transportation and the ability to pass a drug test and a background check is required

Medical Assistant Experience Qualifications

Previous Medical Assistant experience
Podiatry or Orthopedic clinic experience preferred
X-ray experience is a plus
Excellent computer skills and strong knowledge of medical terminology
Previous experience working in an EMR – preferably AthenaEMR
Must be an effective communicator with excellent grammar and interpersonal skills
Exceptional customer service orientation featuring an empathetic, compassionate and professional demeanor with each interaction
Demonstrated experience as a motivated and dedicated team member with a stable work history
Reliable transportation and the ability to pass a background check and drug test is required

Compensation
Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience.

Job Type: Full-time