Job Description
Title : Sales Support Representative
Location : Near Vallejo, CA
Hire Type : 6+ months contract with full benefits!
Pay : $25-$30/hr.
Benefits : As a contract employee of Sterling, you are eligible to receive a Full Employee Benefits Package that includes paid time off, paid holidays, 3 medical plans to choose from, dental & vision plans, 401(k), and an Employee Stock Ownership (ESOP) plan.
Sterling Engineering is looking for a Sales Support Specialist for a leading manufacturer of pumps, valves and seals. This is a great opportunity to work with a very stable company!
Job Duties :

• Primary point of contact for customers, collaborating with Engineering, Manufacturing, Quality, and other departments
• Respond to customer inquiries (pricing, parts availability, order status, expedite requests, etc.)
• Process orders, quotations, and change orders quickly and accurately
• Negotiate terms with customers (lead-times, delivery, payment) to establish win-win agreements
• Resolve Accounts Receivable issues, including applying credits and discounts
• Comply with legal requirements (e.g., SOX, Export Compliance, Terms and Conditions, ISO)
• Support continuous improvement projects in collaboration with Sales leadership
• Assist with 30-day/quarterly sales forecast and monthly outlook processes

Qualifications :

• Strong communication skills (both verbal and written) to interact effectively with customers and internal teams
• Strong organizational skills with attention to detail and ability to manage multiple tasks simultaneously
• Knowledge of legal and compliance requirements (SOX, Export Compliance, ISO)
• Familiarity with engineered products and manufacturing processes is preferred
• Ability to collaborate with cross-functional teams (Sales Engineers, Application Engineers, Manufacturing, etc.)
• Capacity to influence and build strong customer relationships
• Strong customer-focused mindset with a results-driven approach

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.
Meet Your Recruiter
Erik Butzen
Technical Recruiter
Erik Butzen is a skilled and compassionate Senior Recruiter passionate about empowering individuals to advance in their careers. With two years of dedicated service at Sterling, Erik has already significantly impacted the organization's talent acquisition efforts.
Having honed his expertise over five years in the field of recruiting, Erik possesses a deep understanding of the industry's intricacies. His journey began with the desire to assist individuals in finding opportunities that would propel their professional growth forward.
As a Senior Recruiter, Erik takes great pride in his ability to help people make meaningful advancements in their careers. Whether it's guiding a candidate through the interview process, providing valuable insights into the job market, or matching the right talent with the perfect role, Erik is committed to positively impacting the lives of those he interacts with.
One of Erik's most valuable pieces of advice to both hiring managers and fellow recruiters is to ask a lot of questions. Understanding the needs and expectations of both candidates and employers is essential to finding the best fit for both parties.

• 630-310-6963
• Connect on LinkedIn

As one of the most respected names in engineering staffing, Sterling has hundreds of opportunities with top employers. If you've got a friend or colleague seeking their next move in engineering, we could have their next opportunity. We offer a referral bonus for every referral that we place. Submit referral now.