Job Description Job Overview: We are seeking a detail-oriented and highly organized Order Management/Expeditor to join our team based in Houston, Texas, while supporting our factory operations in Korea. This position requires someone with strong bilingual communication skills (Korean/English) and excellent proficiency in Excel. The ideal candidate will be responsible for tracking and expediting shipments, coordinating with suppliers and distributors, and ensuring smooth operations between departments.
Key Responsibilities: - Maintain and manage records of all orders, shipments, and inventory status, including tracking the estimated arrival dates of shipments.
- Monitor and track the progress of shipments and manage delays or changes in delivery schedules.
- Communicate with suppliers, vendors, and distributors to confirm the status of orders and shipments via phone calls, emails, and other communication methods.
- Perform basic quality assessments of incoming shipments by inspecting and counting products.
- Identify and resolve any discrepancies in orders, products, or shipments.
- Report shipment delays, changes, and issues to the management team and provide clear updates on the status of orders.
- Ensure timely and accurate documentation of shipments, including tracking numbers, estimated delivery dates, and other relevant data.
- Work effectively within a team while also being capable of performing tasks independently with minimal supervision.
- Provide exceptional customer service to maintain positive relationships with vendors, suppliers, and internal stakeholders.
Skills and Qualifications: - Must be bilingual in Korean (read, write, speak) and fluent in English.
- Strong proficiency in Excel for tracking, reporting, and data management.
- Exceptional organizational skills with the ability to handle multiple priorities effectively.
- Strong attention to detail and ability to spot issues before they escalate.
- Excellent communication and interpersonal skills to foster positive supplier and distributor relationships.
- Ability to work well under pressure in a fast-paced environment.
- Prior experience in order management, logistics, or expediting roles is preferred but not required.
HOUWD51
Meet The Recruiter Jennifer Gibbs
Sr. Direct-Hire Recruiter Focused and professional recruiter with twelve years of experience in hiring, sourcing, and talent management. I have a proven ability to work successfully within tight deadlines and fast-changing environments.
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