Chief Operating Officer (COO) for a high-end restaurant group.  Responsible for overseeing and optimizing the day-to-day operations of multiple upscale dining establishments. This executive role requires a blend of strategic vision, operational expertise, and leadership skills to ensure the success and growth of the restaurant group

Operational Leadership

• Direct day-to-day restaurant operations, including staffing, food sourcing, inventory management, and menu development

• Implement and monitor key performance indicators (KPIs) to drive continuous improvement and operational excellence

• Ensure compliance with food safety and quality standards while optimizing workflows and restaurant layouts

Strategic Planning

• Collaborate with the CEO to develop and execute long-term strategic plans for growth, including potential franchising initiatives

• Identify market trends and opportunities for innovation to enhance customer experience and competitiveness

Financial Management

• Oversee budgets, forecasts, and financial plans to ensure profitability and cost control

• Monitor sales, costs, and profitability metrics; develop strategies to improve financial performance

Team Leadership

• Build and mentor high-performing teams across multiple locations, fostering a culture of accountability and excellence

• Drive recruitment, onboarding, and employee retention strategies

• Conduct performance evaluations and implement training programs to enhance staff competence

Guest Experience

• Ensure all locations consistently deliver exceptional dining experiences

• Lead initiatives to enhance customer satisfaction and brand loyalty

Compliance and Risk Management

• Maintain compliance with health, safety, and regulatory requirements across all restaurant locations

• Proactively identify and mitigate operational risks to ensure business continuity

• Bachelor's degree in Business Administration, Hospitality Management, or related field; MBA preferred

• 10+ years of senior leadership experience in the food service or hospitality industry, with a focus on multi-unit operations

• Proven success in both full-service and fast-casual restaurant environments

• Strong financial acumen and experience in financial management and reporting

• Exceptional leadership, communication, and problem-solving skills

• Proficiency in analyzing market trends and driving innovative solutions

• Willingness to travel frequently between restaurant locations (50-75% travel may be required)

• Ability to work in a fast-paced, high-growth environment

• Strong understanding of food and beverage trends in the high-end restaurant sector

The ideal COO candidate will combine extensive industry experience with a passion for culinary excellence and a commitment to delivering exceptional dining experiences across the restaurant group's portfolio.