Direct message the job poster from Visionaire Partners

Great opportunity to join a growing company that is bringing their IT operations/support in-house and transitioning away from an MSP. As the company's first IT Manager, you will own all IT operations, both strategic & tactical.

You will be a one-person show responsible for managing & supporting IT operations for almost 200 IT users in nearly 15 offices across several continents. You will provide hands-on support & management of internal IT systems, software, & hardware. You will also manage the company's IT vendors. You will report to the CEO and utilize IT vendors & consultants for projects, as needed.

This is a direct-hire position based in Miami, FL.

This is a hybrid role ; telecommute up to 2 days/week.

RESPONSIBILITIES:

• Serve as a one-person show responsible for hands-on support & management of IT systems, software, & hardware
• Own all IT Operations and be both strategic & tactical
• Work with Executive Leadership to develop & maintain a Corporate IT Strategic Plan
• Develop & implement technology strategies that align with overall business goals/objectives
• Oversee enterprise technology system design, implementation, & maintenance, including hardware, software, & network infrastructure
• Verify that the organization's technology infrastructure is secure, reliable, & scalable
• Ensure that the organization's DR & BCP plans are accurate & tested annually
• Establish & manage IT budgets & procurement processes
• Maintain relationships with technology vendors & service providers.
• Provide regular reports to Executives on the company's technology performance & progress
• Collaborate with various depts. to identify technology needs & provide solutions
• Develop policies/procedures for technology usage, security, & security monitoring
• Keep up-to-date with emerging trends & technologies & recommend technology to help grow the business, including data analytics & AI
• Ensure compliance with laws, regulations, & standards related to technology

REQUIREMENTS:

• 2+ years as a hands-on IT Manager managing IT operations
• 8+ years' experience with software, hardware, & network administration/support
• Experience managing software & hardware implementation projects
• Recent hands-on Windows systems administration & technical support experience
• Strong O365 experience

PREFERRED:

• NetSuite
• SharePoint

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology and Management

Industries

• IT Services and IT Consulting, IT System Operations and Maintenance, and Commercial and Service Industry Machinery Manufacturing