Get AI-powered advice on this job and more exclusive features.

High Security Made Simple

Hirsch stands as a global leader in physical security, offering a comprehensive range of physical access control, video intelligence, and analytic-driven security solutions. Our mission is to empower a secure, connected world through digital innovation. Trusted worldwide by an elite group of partners and innovative customers across diverse vertical markets — ranging from airports to seaports, critical infrastructure to government agencies, hospitals to schools, and startups to corporations — we secure the people and places that underpin our daily lives.

With a strong international presence and a commitment to technological advancement, we are at the forefront of shaping the future with cutting-edge innovation. At Hirsch, every individual and action holds significance. We believe that our success lies in having the best people in exciting, aligned, and empowered roles with clear missions, goals, and measurable outcomes.

Hirsch Values

Authenticity: We use clear language to make technology accessible to everyone, from experts to beginners. We are straightforward and easy to understand.

Innovation: We inspire others to think, engage, and create by telling stories that highlight our role as technology futurists. We build for today's world while anticipating tomorrow's needs.

Trust: With over 44 years of industry experience, we are a global leader in physical security and digital identity solutions. We are accessible and audience-focused.

What Sets Us Apart

Community: Our workplace satisfaction is significantly enhanced by collaborating with exceptional individuals. We seek people who are passionate about their work, enjoy problem-solving, and take joy in the process.

Innovation: Our forward-thinking team of visionaries addresses current challenges with creative insights, fosters transparent communication, and inspires both our team members and business associates.

Accountability: Our team embodies the highest standards of integrity and professionalism, taking full responsibility for our actions and viewing every experience as an opportunity for learning and growth.

Impact: Our employees shape a brighter future through pioneering technology and contribute to an improved workplace by offering feedback, knowing their voices are genuinely valued.

Authenticity: We demystify complex technology, ensuring accessibility for everyone. Our nurturing environment allows team members to be themselves, feel safe, and know their thoughts and viewpoints hold significant weight.

Talent: We recruit industry-leading professionals and foster continuous growth through training opportunities. Our team members apply their talents and expertise, finding genuine satisfaction and intellectual engagement in their roles.

Fun: Enjoyment and laughter are key ingredients in our work culture. We seek team members who find joy in their tasks, share a zest for problem-solving, and take delight in the journey to solutions.

Requirements

Position Summary

The Manager, Information Technology reports to the Group CIO and will lead and oversee all aspects of the company's IT operations. This role is responsible for developing and executing a comprehensive IT strategy that aligns with the company's business objectives and will ensure the optimal performance, security, and scalability of IT systems while leading a team of IT professionals. This position requires a balance of technical expertise and management skills to follow innovation, enhance operational efficiency, and support the company's growth. This summary provides a high-level overview and does not encompass all responsibilities of the role.

Reporting Structure

• Reports To: Group CIO
• Direct Reports:
• System Administrator
• Senior Systems Administrator

Responsibilities and Duties

• Project Planning: Apply and implement the company's and group's IT strategy and roadmap to support organizational goals and growth.
• Team Leadership: Manage, mentor, and lead the IT team, fostering a collaborative and high-performance culture. Provide guidance and professional development opportunities for team members.
• IT Infrastructure Management: Oversee the design, implementation, and maintenance of the organization's IT infrastructure with Group support, including networks, servers, hardware, and software systems with advanced knowledge of Cisco networks and VM environments.
• Cybersecurity: Ensure the security and integrity of company data and IT systems. Implement and enforce robust cybersecurity protocols and policies to mitigate risks with Group CISO support, following existing policies and procedures.
• Budget Management: Develop and manage the IT department's budget, ensuring cost-effective allocation of resources and investments in technology.
• Project Management: Lead and manage key IT projects, ensuring they are completed on time, within scope, and on budget. Coordinate with other departments to ensure technology initiatives align with business needs.
• Vendor Management: Manage relationships with external vendors and service providers to ensure the company receives high-quality support, services, and products at competitive prices.
• Compliance & Governance: Ensure the organization adheres to relevant industry standards, regulations, and compliance requirements. Manage audits and internal assessments as required.
• Innovation: Stay up-to-date with emerging technologies and trends, providing recommendations for adopting new tools and systems that can enhance operational efficiency and productivity with Group support.
• Troubleshooting & Support: Oversee the resolution of complex technical issues and provide escalated support when necessary. Ensure that IT support teams respond to issues promptly and efficiently.

Qualifications And Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field preferred and or equivalent years of experience.
• Master's degree a plus.
• 10+ years of progressive experience in information technology, NetSuite software experience, administering, implementing, and customizing business processes in the NetSuite ERP in physical security, technology, manufacturing, or enterprise B2B industries preferred.
• 7+ years of management experience leading an information technology team.
• Strong technical knowledge in areas such as networking, databases, cloud computing, and cybersecurity.
• Excellent understanding of IT infrastructure and systems management.
• Experience with budget management, project planning, and resource allocation.
• Strong problem-solving, analytical, and troubleshooting skills.
• Proven ability to lead and motivate teams, manage multiple projects, and prioritize tasks effectively.
• Excellent communication and interpersonal skills, with the ability to work effectively with senior leadership, internal teams, and external partners.
• Knowledge of industry best practices and emerging technology trends.
• Knowledge and hands-on experience with NetSuite ORACLE ERP and SFDC CRM.
• Experience with roles, permissions, forms, advanced PDFs, and workflows.
• Hands-on experience with XML systems and third-party integration tools a plus.
• Experience with NetSuite's Advanced Revenue Management a plus.
• Experience with Oracle's NetSuite Planning and Budgeting Cloud is preferred.
• Proficiency in the Microsoft Office suite of products.
• Clear, concise, and effective communication across diverse teams, time zones, and cultures.
• Willingness to work across departments, geographies, and hierarchies to drive success.
• Focused on achieving goals, meeting deadlines, and delivering measurable impact.
• Ability to analyze complex challenges, develop innovative solutions, and think strategically.
• Taking responsibility for tasks, decisions, and outcomes with a proactive attitude.
• Sensitivity to international markets, business practices, and working across diverse teams.

Benefits

Pay & Compensation

At Hirsch, we believe in rewarding our team members fairly and transparently. Your base salary is a critical component of our comprehensive compensation package, designed to reflect your skills, experience, and performance. We provide a structured salary range that allows for growth and advancement as you progress in your role. Our compensation philosophy ensures that your contributions are recognized and rewarded, promoting both your professional development and personal well-being.

Base Salary Range: $130,000-$160,000 (includes a 20% variable)

Total Compensation Package Includes

• Competitive Base Pay
• Fidelity 401(k) + Company Match
• 11 Company Paid Holidays
• 6 Days of Sick Pay
• Competitive Paid Time Off
• Medical, Dental, & Vision Insurance
• FSA/HSA
• Fun Employee and Family Events
• Employee Wellness Program
• Supplemental Life Insurance, AD&D Insurance, and Dependent Care plans
• A range of discounted products and free services

Hirsch encourages candidates who believe they might be overqualified or outside the expected range to apply, as most positions allow room for up leveling for an extraordinary candidate. Employment offers are subject to a confidential pre-employment background check.

Equal Opportunity Employer

Hirsch is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, marital status, veteran status, or any other characteristic protected by applicable law. We value diversity and inclusivity, believing that a diverse workforce enriches our company culture and enhances our ability to serve our customers effectively. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the positions available. We strive to create a work environment that promotes fairness, respect, and equal opportunities for all employees. Hirsch does not tolerate any form of discrimination or harassment and is committed to maintaining a workplace free from such behavior. If you require any reasonable accommodation, please inform our HR department, and we will make every effort to accommodate your needs. As an equal opportunity employer, we are dedicated to the principles of affirmative action and take proactive measures to ensure equal opportunity in employment. We are proud of our diverse workforce and remain committed to fostering an inclusive environment that celebrates the unique perspectives and talents of everyone.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology
• Industries
• Computer and Network Security