PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

PagerDuty Overview:

PagerDuty seeks a dynamic and results-driven Regional Vice President (RVP) to lead our Majors and Mid-Market teams within our diverse, customer-centric organization. Reporting directly to the Executive Vice President (EVP) of Sales, you will work closely with senior leadership and cross-functional teams to shape the strategic direction and drive revenue growth across these critical segments. As the RVP, you will oversee the day-to-day operations of a high-performing sales organization, focused on both new business acquisitions and expanding existing customer relationships.

Key Responsibilities:

• Lead, mentor, and manage the Majors and Mid-Market sales teams, ensuring alignment with PagerDuty’s broader strategic objectives while driving sustained revenue and growth across your region.
• Own and implement a data-driven, regional sales strategy, building alignment across cross-functional teams ensuring it meets the business's and customers' needs within your designated region.
• Drive growth through both new customer acquisition and expanding relationships with existing mid-market and enterprise clients, maintaining a balance between transactional and strategic sales cycles.
• Cultivate a high-performance culture across your region by fostering a coaching-focused environment, developing talent at all levels, and ensuring consistent achievement of sales targets.
• Collaborate with senior leadership, marketing, customer success, sales development, and other key stakeholders to ensure seamless execution of regional sales initiatives, optimizing operational efficiency and sales enablement efforts.
• Oversee the sales process to ensure the disciplined execution of tools, methodologies, and best practices, driving operational excellence across your teams and region.
• Provide insightful reporting and strategic recommendations to senior leadership regarding regional performance, emerging trends, and opportunities for improvement.

Basic Qualifications:

• 8+ years of experience in sales leadership with a proven track record of building and leading high-performing sales teams in a SaaS or technology environment.
• Proven expertise in defining and executing regional sales strategies that drive measurable revenue growth and meet organizational objectives.
• Strong proficiency with Salesforce (or equivalent CRM), including pipeline management, reporting, and forecasting, with the ability to leverage data and analytics for actionable insights.
• In-depth experience working across both mid-market and enterprise accounts, with a demonstrated ability to scale sales teams and operations to match growth needs.

Preferred Qualifications:

• Significant experience in a high-growth, fast-paced SaaS or technology environment, with the ability to adapt quickly to market and organizational changes.
• Expertise in driving both new customer acquisition and expansion of existing accounts through business value-driven selling techniques.
• Strong leadership presence, with a demonstrated ability to attract, retain, and develop top-tier talent while building high-performance sales organizations.
• A deep understanding of the entire sales lifecycle, from prospecting to closing, and how to apply relevant sales methodologies in a diverse range of customer environments.
• Comfort and acumen in engaging with technical products, with the ability to effectively communicate complex solutions in clear, business-focused terms.

Why Join Us? This is a key leadership position that offers the opportunity to shape and influence the future growth of our business across a vital region. If you are a strategic thinker with a passion for leading high-impact teams, we’d love to hear from you!

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture.

What we offer:

• Comprehensive benefits package from day one
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
• Paid volunteer time off - 20 hours per year
• Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty:

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation.

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty uses the E-Verify employment verification program.

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