Join to apply for the Clinical Informatics Support Specialist role at CommonSpirit Health
*Overview*
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S., CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
*Responsibilities*
The Clinical Support Specialist performs duties related to system training and workflow optimization, which includes computer-based training and orientation of staff and physicians; participation in workflow design and development; project implementation; documentation; and end user training. This position has delegated responsibility for problem solving, assessing processes and issues, and collaborating with other staff and physicians to develop solutions resulting in efficient workflows for end users of our software applications. The Clinical Support Specialist assures that training is customer-focused and based on needs identified by customers throughout the system. The department is working to implement leading-edge technology solutions, including electronic practice management, health records, and clinical decision support systems.
*This role will have a hybrid schedule and will require on-site support at St. Anthony Hospital, St. Anthony North Hospital, Longmont United Hospital, and St. Elizabeth Hospital in Colorado. Applicant must reside local in the area.*
*Qualifications*
*Required Education and Experience*
- Required Minimum Education: HS Diploma/GED or equivalent
A minimum of two (2) years of experience providing system support to clinical staff, or a minimum of two (2) years of experience working in a clinical setting with daily use of an electronic medical record; understanding of clinical workflows within an EMR; and a minimum of two (2) years of proven knowledge of clinical workflows and a track record of providing excellent support to clinical staff are required.
Preferred: Prior experience providing application support may be accepted in lieu of clinical background; and clinical background is highly desired.
*Required Licensure and Certifications*
* MA, LVN, or other clinical degree desired.
*Required Minimum Knowledge, Skills, Abilities and Training*
- Strong communication and leadership skills with ability to work with and communicate to a diverse workforce at all levels of the organization.
- Strong problem-solving skills with the ability to think outside the box.
- Ability to manage project tasks and timelines.
- Analytical ability.
- Ability to handle multiple priorities.
- Ability to lead others in a team environment and reach consensus on workflow/training related issues.
- Proficiency in personal computer-based productivity tools.
- Ability to learn and apply Transformational Care principles in establishing workflows with providers and staff.
- Ability to effectively train others.
*Training:* Training in and/or strong working knowledge of specific applications may be required or preferred based on assignment. Consult with department management for specifics.
*Pay Range*
$27.84 - $40.36 /hour
Seniority level
Employment type
Job function
- Research, Analyst, and Information Technology
Industries
- Wellness and Fitness Services, Hospitals and Health Care, and Medical Practices
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