Senior Specialist Solutions Consultant, Customer Risk & Due Diligence

job
  • Pegasystems
Job Summary
Location
Atlanta ,GA 30383
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
15 Mar 2025
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Job Description

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  • Remote role anywhere in EST/CST time zones.
Meet Our Team

The Solution Consultant (also known as a "Presales Consultant" or "Sales Consultant") is a passionate technical leader working collaboratively within a sales team. As a key contributor to the Pega Solutions Consulting team, you will help drive our Pega Customer Risk & Due Diligence (CRDD) applications sales. Your experience will enable you to act as a consultant to our sales teams, partners, and clients. You will have the ability to configure and present exciting software demonstrations to the top global companies in the financial services industry.

Picture Yourself At Pega

In this role, you’ll work with a diverse team of sales executives, solution architects, and domain specialists, on positioning the value of Pega's powerful portfolio of strategic applications. Our solutions help clients embrace digital transformation by automating, streamlining, and rethinking the way work gets done. You will be a key member of the CRDD team, collaborating to widen and deepen the market penetration of the application across the globe.

What You'll Do At Pega

Build compelling demonstrations and Proof of Concepts (POC) using Pega platform and solution tools. Display initiative, self-motivation, and deliver high-quality results, along with meeting all expectations for both internal and external customers. Collaborate and provide support in client-facing capacity in sales opportunities, working with field sales teams on the following Customer Risk & Due Diligence (CRDD) domain areas (ideally have knowledge in 2-3 of these areas and ability to learn the others):

  • Customer Lifecycle Management (CLM)
  • Know Your Customer (KYC)
  • Financial Crime and Fraud Alert Management
  • Payments investigations
  • Payments disputes
Who You Are
  • You have a strong affinity for technology and relevant hands-on Pega platform and solution experience.
  • You have demonstrated experience in the IT industry, including experience with Pega-based solutions and working with the Pega platform and relevant solutions (ideally Customer Lifecycle Management and Smart Apps).
  • Understanding of Software Development Life Cycle entailing requirement analysis, design, development, testing, and troubleshooting.
  • Sufficient exposure to Banking functional/technical domain.
  • Throughout your career, you have helped shape solutions that are technically innovative and delivered business value.
What You've Accomplished
  • Experience performing a technical client-facing role, dealing with large complex customer landscapes.
  • At least 5 years’ experience in technology-related roles, including Pega-based solutions.
  • Exposure to operational processes in large financial services organizations, ideally including one or more of: KYC, AML, Fraud, and payments.
  • Must have the ability to configure and present robust product demos, combined with the interpersonal skills needed to develop relationships by listening to, understanding, and anticipating client needs.
  • Demonstrable success in establishing great working relationships with customers/clients and internal stakeholders.
Pega Offers You
  • Work with cutting-edge technology, driving hundreds of millions of benefits at our clients, improving customer experience for millions of customers.
  • An innovative, inclusive, agile, flexible, challenging, and fun work environment in a closely collaborating expert team.
  • Continuous learning and development opportunities.
  • Competitive benefits program inclusive of pay + revenue-based bonus.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Consulting, Information Technology, and Sales.

Industries

Software Development and IT Services and IT Consulting.

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