Senior Partnerships Manager (LATAM)

job
  • Intercom
Job Summary
Location
San Francisco ,CA 94199
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
15 Mar 2025
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Job Description

What's the opportunity?

We are seeking our first LATAM Partner Manager to join our team. In this role, you will be responsible for developing, managing, and growing relationships with key partners in the Latin American (LATAM) region. The ideal candidate will have a deep understanding of the LATAM market, proven partner management experience, and a strong ability to drive business growth through collaboration with external partners.

As a LATAM Partner Manager, you will work closely with cross-functional teams including Sales, Marketing, Product, and Customer Success to execute strategies that expand our partner ecosystem, drive revenue growth, and improve market presence across LATAM.

We currently operate in a hybrid working model and we are looking for a candidate based in our San Francisco office.

What will I be doing?

  • Manage Partner Relationship:
    • Build and maintain strong, long-lasting relationships with existing and potential partners in LATAM.
    • Act as the main point of contact for all partner-related inquiries, fostering trust and open communication.
    • Collaborate with partners to identify new business opportunities and expand existing partnerships.
    • Negotiate, close, and manage partnership agreements that align with business goals.
  • Market Expansion and Partner Acquisition:
    • Identify and recruit new partners across LATAM, focusing on those that align with the company's strategic objectives.
    • Support the onboarding process of new partners and ensure they have the tools and knowledge needed for success.
    • Develop go-to-market strategies for new partner launches and promotions in the region.
  • Performance Monitoring and Optimization:
    • Track partner performance, including sales targets, growth metrics, and overall contribution to business success.
    • Analyze market trends and partner performance data to recommend areas for improvement and new opportunities.
    • Implement joint business plans with partners to drive revenue growth, increase market share, and deliver measurable results.
  • Cross-Functional Collaboration:
    • Work with internal teams (Sales, Marketing, Product, etc.) to ensure alignment with partner needs and market demands.
    • Coordinate with marketing to develop co-branded campaigns and materials that support partners and enhance brand visibility.
  • Reporting and Analytics:
    • Provide regular updates on partner performance, KPIs, and sales metrics to senior management.
    • Use data and insights to inform decision-making and adjust strategies to meet business goals.
    • Report on partner activities, trends, challenges, and successes within the LATAM region.
  • Regional Expertise:
    • Stay current on trends, regulations, and industry best practices specific to the LATAM market.
    • Leverage local market knowledge to help shape partnership strategies and support the company’s regional growth objectives.
    • Understand cultural nuances, business practices, and economic conditions in various LATAM countries to adapt the partnership approach.

What skills do I need?

  • 8+ years of experience in partner management, business development, or sales, with a strong focus on LATAM markets.
  • Proven track record of driving revenue growth and building successful partnerships in LATAM.
  • Experience in B2B and SaaS.
  • Strong negotiation, communication, and interpersonal skills.
  • Fluency in Spanish and/or Portuguese (both written and verbal); English proficiency required.
  • Ability to manage multiple projects simultaneously and meet deadlines.
  • Analytical mindset with the ability to work with data and generate actionable insights.

Benefits

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)

  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews - great work is rewarded!
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for Intercomrades, friends, and family!

The OTE range for candidates within the San Francisco Bay Area is $232,307 - $269,979. Actual pay will depend on a variety of factors such as education, skills, experience, location, etc. The OTE pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

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