Career Opportunities: Cruise Staff - Pride of America (40528)

Requisition ID 40528 - Posted - Cruise Programs - Regular - Pride of America

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best.

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POSITION SUMMARY / ESSENTIAL FUNCTIONS

This is a job onboard a Cruise Ship.

The Cruise Staff is under the direction of the Cruise Director and Assistant Cruise Director. The Cruise Staff is responsible for participation and leadership of all assigned activities and events, ensuring that each event takes place safely and promptly as scheduled.

• Serve as an effective leader in any of the assigned Cruise Programs activities.
• Aid in the training of new Cruise Programs team members.
• Serve as an effective Master of Ceremonies using personality, talents, and language ability to engage audiences.
• Assist with Box Office Operations and Recreational facilities under the supervision of the Cruise Director and Assistant Cruise Director.
• Order, organize, and maintain inventories and safe storage of all supplies, equipment, gifts & prizes.
• Assist in the corrections, additions, printing, and copying of printed material used in the Entertainment Dept.
• Be accessible to and approachable with guests at all times, capable of being a patient listener.
• Meet & Greet guests upon embarkation and disembarkation.
• Assist with private parties and functions.
• Perform other related duties as assigned or directed.
• Familiarity with the Safety and Environmental Protection Policy and SEMS is required.

QUALIFICATIONS / REQUIREMENTS

• Two or more years of work experience in a Recreation/Hospitality/Entertainment-related field is preferred.
• Minimum of one year experience in a similar role in the Service and/or Entertainment industry is required.
• One year or more of entertainment skills such as singing, dancing, or hosting are preferred.
• Intermediate to Advanced verbal and written level in at least one other language such as German, Spanish, Russian, French or Italian is required.
• Intermediate knowledge of Microsoft Word, Excel, Micros and Fidelio Cruise is preferred.

EDUCATION

• High school diploma or foreign equivalent is required.
• Bachelor’s Degree in Arts, Recreation, Hospitality, or Business is preferred.

ATTRIBUTES

• Detail-oriented and attentive.
• Passionate about hospitality and customer service driven.
• Professional appearance and good hygiene.
• Respect for all co-workers and guests.
• Pride in work by creating positive energy, excitement, and fun.
• Able to work 7 days a week.
• Demonstrate positive behaviors; smiling, being polite and courteous.
• Able to develop camaraderie with team members.
• Ability to live in close quarters and share limited space with other cabin-mates.

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company operating the Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas Cruises brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries, and visit approximately 700 different port destinations each year.

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.