Technical Support Engineer (Testing / QA)

Base pay range: $52.00/yr - $62.00/yr

We are seeking a contractor to support testing activities during the implementation of the Upland PSA timekeeping solution. The contractor will be responsible for developing and executing test plans, performing functional and user acceptance testing (UAT), and tracking defects. They will collaborate with the project team to ensure the timekeeping solution meets business requirements and performs as expected before go-live. This role focuses on Functional QA rather than Technical QA, with an emphasis on testing the timekeeping system to ensure functionality and identifying any bugs or errors.

Responsibilities

• Develop comprehensive test plans and test cases for the Upland PSA timekeeping solution.
• Conduct functional testing to verify that the system meets business requirements.
• Perform User Acceptance Testing (UAT) to ensure the system is user-friendly and performs as expected.
• Track, document, and manage defects, working closely with the project team for resolution.
• Collaborate with business analysts, developers, and stakeholders to understand requirements and ensure thorough testing coverage.
• Communicate test results and provide feedback to the project team.

Qualifications

• Proven experience in Functional QA, particularly in testing timekeeping or PSA systems.
• Experience with UAT and defect tracking processes.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and collaboration skills.
• Ability to work independently and within a team to meet project timelines.

Preferred

• Experience with Upland PSA or similar timekeeping solutions.
• Knowledge of software testing tools and methodologies.

Additional Details: The base range for this contract position is $52 - $62 per hour, depending on experience. Qualified applicants with arrest or conviction records will be considered.

Benefits:

• Medical coverage and Health Savings Account (HSA) through Anthem
• Dental/Vision/Various Ancillary coverages through Unum
• 401(k) retirement savings plan
• Company-paid Employee Assistance Program (EAP)
• Discount programs through ADP WorkforceNow

About Us: STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.

Seniority level: Entry level

Employment type: Contract

Job function: Information Technology

Industries: Technology, Information and Internet