Job Title: Customer Engineer (Power Platform)

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Challenge Conventions

Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients.

As a Customer Engineer (Power Platform) at Concentrix, you will be working with customers to design & develop tailored Power Apps solutions. An ideal candidate will have expertise in Power Apps, particularly Canvas apps, and governance of the platform.

You Will:

1. Focus on governance strategies and best practices for creating Power Apps.
2. Collaborate with customers to design and develop tailored Power Apps solutions.
3. Provide guidance on Power Platform governance strategies and controls.
4. Configure and optimize solutions within Power Apps Studio and Power Platform Admin Center.
5. Troubleshoot and resolve issues in existing Power Apps and related technologies.
6. Develop and implement governance strategies tailored to organizational needs.

You Have:

1. 4-8 years of technical knowledge in Power Platform governance, administration, and development.
2. A bachelor’s degree in information technology or equivalent experience.
3. Advanced skills in navigating and configuring the Power Platform Admin Center and Center of Excellence starter kit.
4. Strong knowledge of Power Automate, Dataverse, and other Power Platform technologies.
5. Intermediate to expert level experience in Power Platform solutions.
6. Proven ability to work independently with strong customer service, problem-solving, and communication skills.
7. Comfort in presenting complex information to clients and influencing decisions effectively.

The base salary range for this position is $91,457- $137,186, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

Location: USA, TX, Work-at-Home

Time Type: Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.