Job Title: Associate Lab Computing AnalystJob Description

Enable scientists, researchers, and clinicians to address their most critical challenges across science and healthcare. With a mission focused on innovating for a healthier world, we deliver unique solutions to serve the diagnostics, life sciences, food, and environmental markets. Responsibilities: - Implement, monitor, and provide technical support for customer laboratory IT environments typically integrated with instrumentation. - Implement customer-specified benchtop computing design and processes. - Administer and ensure connectivity of customers' Windows-based platforms. - Maintain and support the operating system, desktop hardware and peripherals, enterprise print strategy, management tools, application packaging, desktop tool development, software distribution, and core desktop applications. - Manage onboarding, retirement, and relocation of equipment. - Implement Windows-based security, including but not limited to user/group permissions, file/folder permissions, group policies, and local security policies. - Analyze, identify, and implement enhancements, upgrades, and/or solutions to improve overall support of the desktop platform in a timely manner. - Ensure adherence to clients' corporate policies through periodic reporting and compliance programs. - Act as the technical support contact for field service engineers repairing and troubleshooting client instrument and information technology issues. - Follow documented procedures, policies, troubleshooting, and best practices. - Create and maintain a physical inventory of lab equipment, PCs, software, and any other information pertinent to the environment. - Submit weekly Engineer reports to the team lead by COB on the last business day of the week. - Act as the contact for software/hardware-related inquiries. - Escalate IT issues that are not resolved to PKI Lab IT analysts. - Participate in client team meetings. - Escalate delivery concerns to the team lead.

Hard Skills

+ Technical support for laboratory IT environments

+ Benchtop computing design and processes

+ Windows-based platform administration

+ Operating system, desktop hardware, and peripherals maintenance

+ Windows-based security implementation

+ Enhancement and upgrade implementation

+ Compliance with corporate policies

+ Technical support for instrumentation and IT issues

Soft Skills

+ Excellent customer service skills

+ Ability to troubleshoot complex technology issues

+ Strong verbal and written communication skills

+ Ability to identify, track, and complete tasks for multiple projects

Job Type

This is a contract position with a duration of 3 Month(s).

Work Site

This is a fully on-site position in Wilton, Connecticut.

Work Environment

24/7 support including day and night shifts, weekends. Scheduling flexibility is required.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.