Position Description

Provide high-level administrative support to the division under the direction of the Support Services Manager, handling front desk tasks, project management, and coordination with all levels of management. Act as a liaison with external agencies, manage onboarding and offboarding processes, including badge access, ServiceNow tickets, and meticulous record-keeping. Ensure adherence to standard operating procedures for accuracy and collaborate with support teams to maintain efficient and accurate record management. Please make sure that candidates has experience with processing sensitive documents and interfacing with the general public

Skills Required

Skilled in planning and organizing complex administrative tasks while adhering to policies and procedures. Capable of prioritizing, multitasking, setting goals, and meeting deadlines, with effective communication of any variances. Adept at managing multiple priorities, responsibilities, and interruptions in a dynamic environment.

Experience Required

Highly experienced professional with a proven track record of providing exceptional customer service to visitors, agencies, and stakeholders at all organizational levels, including the general public. - Front desk experience - Administrative Support Role - 2 Yrs or more

Education Required

Some college ( preferred in administrative field or business) - 2 years or more years providing hi-level support