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Overview
Arena Parking Staff is responsible for managing event day operations within the parking lots surrounding Chesapeake Arena on the campus of UMBC. Arena parking staff will be the first point of contact in providing a memorable first impression for all guests and employees by providing direction and answering any questions guests may have.
This role will pay an hourly wage of $16.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
•Set up traffic and parking signage in advance if guest arrival for events
•Control/monitor entrance and exit of all guests and employees in and out of the parking lots
•Provide all guests a positive first impression by offering excellent customer service
•Be familiar with ParkWhiz app and other applicable software
•Address all problems and concerns in a timely manner
•Keep all traffic flowing both in and out of the parking lots
•Monitor parking lots for safety and security of guests, employees and vehicles
•Provide guests with directions and other venue information
•Direct guests and employees to available parking spaces while maximizing the amount of vehicles per lot
•Direct guests on how to properly pay for parking when applicable
•Maintain a neat and clean appearance during all scheduled shifts
•Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.
Qualifications
•Must be at least 18 years of age
•Must have reliable transportation
•Prior parking experience strongly preferred but not required
•Maintain composure in stressful situations
•Ability to problem solve efficiently
•Must be polite, friendly and possess excellent interpersonal skills
•Ability to multi-task
•Must be able to work independently with minimal supervision and as part of a team
•Must be able to stand or walk constantly for an extended length of time
•Must be able to work indoors and outdoors in all weather conditions
•Effective oral communication and writing skills
•Ability to lift a maximum of 25 pounds without assistance