The Sr. Systems Analyst is responsible for providing system analysis, configuration, QA, and escalated support for Enterprise level applications. This includes the following responsibilities:

• Work directly with business team members, third party technology vendors, developers, and user community to identify business needs and interpret them as application requirements.
• Draft requirements and specifications documentation, complete to signoff and validate deliverables to specifications.
• Work on backlog refinement, collaborate with other analysts and developers, along with Product Owner and Business to ensure backlog is populated with the granular stories needed for development.
• Function as primary liaison between business and developers to ensure understanding of documented system requirements.
• Ensure standards are maintained related to documents and deliverables.
• Write and execute functional test scripts and coordinate with other analysts for system integration testing.
• Evaluate system deliverables to ensure they are free of defects and meet the quality standards of the department.
• Perform analysis and critical thinking required to troubleshoot application-related issues and assist in the resolution.
• Learn a very complex business and facilitate projects and decisions across many disparate user groups.

Qualifications:

• 3-5 years of experience in functional analysis role.
• A solid track record of the following is a must:
• On time development of user stories, application requirements, and/or process flow diagrams
• Use of various requirements elicitation techniques, such as end user interviews, job shadowing, brainstorming, business process analysis and process flow documentation, facilitation.
• Translate business requirements into solution design, in partnership with product owners, architects, and developers.
• UI design and/or mockups, with detailed requirements
• The ability to work independently and in a team environment.
• Creative problem-solving skills to help identify, communicate, and resolve systems issues to maximize the benefit of IT systems investments.
• Managing conflicting priorities and gaining consensus across multiple user groups
• Committed and enthusiastic approach to supporting business customers and end users.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills
• General understanding of application architecture and technology

Special Skills and/or Training Desired:

• Experience working in an Agile / Scrum environment.
• Formal training or certification in Business Analysis, group facilitation, or project/product management
• Experience with Azure DevOps
• SQL skills and ability to read stored procedures and understand desired functionality within the SP, parameters, and data flow.
• Familiarity with JSON
• Experience in a technical/system/integrations analyst role

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting