We are looking for a friendly and dedicated Customer Service Representative to join our client's team! In this role, you will assist customers by providing product information, resolving inquiries, and ensuring a positive experience.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Provide accurate information about products and services
- Resolve customer issues efficiently and professionally
- Maintain records of customer interactions and transactions
- Collaborate with team members to improve customer satisfaction
Requirements:
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Experience in customer service in a call center environment is a plus
- Proficiency in basic computer applications
- A positive attitude and a willingness to help others
Benefits:
- Competitive pay
- Opportunities for growth and advancement
- Supportive and team-oriented work environment
- Medical benefits
- Monday through Friday schedule
- $19-20.00/hr
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.