One of our leading Legal clients are seeking a Technical Training Specialist to join their Document Production and Support Services team. In this role, you will be instrumental in developing, coordinating, and delivering training programs focused on enhancing the technical skills of our team, with a special emphasis on document production tools and software. You will also support the implementation of new applications and ensure the effective use of document procurement tools across the firm.

Key Responsibilities:

• Design and deliver technical training programs tailored to enhance document production and procurement skills.
• Facilitate training sessions, both in groups and one-on-one, to support team members in mastering document production tools.
• Create and maintain clear, user-friendly training materials, including guides and reference documents.
• Partner with internal teams to assess and address training needs, focusing on document production efficiency.
• Assist in testing and evaluating new document-related applications before release.
• Provide expert-level support and guidance on tools such as MS Word, Excel, PowerPoint, and industry-specific document production and procurement software.
• Collaborate with various departments to ensure seamless implementation and training on new document-related technologies.

Qualifications:

• At least 5 years of experience in technical training development in a legal environment, with a strong focus on document production and procurement tools.
• Advanced proficiency in MS Word, Excel, and PowerPoint; Microsoft certification preferred.
• Extensive expertise with Litera products (DocXtools, Litera Create, Litera NTD, BestAuthority, ChangePro) and competing document automation tools.
• Strong verbal and written communication skills with the ability to explain complex document-related processes clearly.
• Demonstrated ability to assess training needs and develop effective training solutions.
• Excellent organizational, project management, and time-management skills.
• Ability to travel to firm offices as needed.

If you have a deep understanding of document production and procurement tools and are passionate about developing and delivering training programs that enhance team capabilities, we'd love to hear from you.