We are looking for a detail-oriented and proactive Customer Advocate to join our team! In this role, you'll be responsible for supporting our customers by providing timely, accurate, and consistent communication throughout the order fulfillment process. You'll work closely with both internal and external stakeholders to ensure smooth order and inventory management, leveraging data forecasts and ERP tools. If you're a skilled communicator with a knack for problem-solving and customer relationship management, we want to hear from you!
salary: $23 - $24 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities

• Provide accurate and continual communications to internal and external customers on any aspect of order fulfillment.
• Order and inventory management based on forecast and other modeling.
• Manage on time and in full shipments.
• Develop relationships with internal and external customer contacts.
• Tactical use local ERP system transactions and processes as required for assigned Customer related reporting, SharePoint and order management tools to meet customer needs.
• All other duties as assigned

Skills

Order Filling

Order Fulfillment

Order Processing

Follow-up

Customer Relationship Management

Active Listening

CRM

Typing Skills

Basic Software Skills (2 years of experience is required)

Customer Relations

Customer Service (2 years of experience is required)

Customer support

Account Management (2 years of experience is required)

data entry (2 years of experience is required)

Qualifications

Years of experience: 3 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.