Job Description

We are currently seeking a skilled Management Analyst - Level III to join our team in San Antonio, TX. As a Management Analyst, you will play a crucial role in developing and implementing strategies for effective knowledge and content management. If you have extensive experience in content strategy development, content creation, and knowledge repository maintenance, along with strong analytical skills and a commitment to continuous improvement, we encourage you to apply for this position.

Responsibilities

• Develop and implement strategies for effective knowledge and content management.
• Align content management strategies with organizational goals and objectives.
• Create, curate, and manage content to ensure it is accurate, up-to-date, and relevant.
• Ensure content is easily accessible and usable by stakeholders.
• Maintain knowledge repositories, ensuring they are well-organized and searchable.
• Regularly update repositories to include the latest information and resources.
• Conduct quality assurance reviews of content to ensure accuracy, consistency, and relevance.
• Implement best practices for content creation and management.
• Provide training and support to users on how to effectively utilize knowledge management systems.
• Develop user guides and training materials to enhance user proficiency.
• Facilitate collaboration and communication across teams to ensure knowledge is shared effectively.
• Promote a culture of knowledge sharing and continuous improvement.
• Leverage technology and tools to enhance knowledge and content management processes.
• Stay updated on emerging technologies and trends in knowledge management.
• Monitor and evaluate the performance of knowledge management systems.
• Generate reports on usage, effectiveness, and areas for improvement.
• Develop and enforce policies and procedures for knowledge and content management.
• Ensure compliance with organizational standards and regulatory requirements.
• Identify opportunities for process improvements and implement changes to enhance knowledge management.
• Conduct regular assessments to identify gaps and areas for development.

Qualifications

Required

• Six (6) years of progressive experience demonstrating the required proficiency.
• Bachelor's degree and/or equivalency.

Preferred

• Current or past DHA support experience preferred
• Federal Consulting Industry Experience Preferred

About Us

Perks of working at NetImpact Strategies

• Your health comes first - we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
• Invest in your future - 401(k) Plan - Immediately vested employer contributions; no matching required
• Work hard, play hard - we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays
• Pawsitively pawesome - Pet Insurance (because our little critters are part of our families, too!)
• Invest in your education - Tuition reimbursement, internal training programs, & company-sponsored industry certifications
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2020, & 2022!
• Have fun and celebrate and give back - Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet

ABOUT US

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact's core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.

ACCESSIBILITY NOTE

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws. It is NetImpact's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact's online employment application, please contact [redacted].

EQUAL OPPORTUNITY EMPLOYER

NetImpact is committed to the development of a creative, diverse, and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities. NetImpact does not discriminate against any person because of race, color, creed, religion, sex (including gender identity, sexual orientation, and pregnancy), marital status, national origin, disability, age, veteran status, genetic information or any other characteristic protected by federal, state, and local laws (referred to as "protected status").