Job Description

Why iCrossing

For over 20 years, iCrossing has been partnering with the world's largest B2B and B2C brands to provide connected marketing & technology solutions that transform brand experiences and marketing strategies into superior business outcomes. Our human centric approach evolves customer experience, employee experience, and user experience across digital and physical channels powered by data and intelligent creative.

We believe our biggest asset is our combination of different backgrounds, cultures, and disciplines that come together to form iCrossing community. What we do starts with our people.

We are part of the Hearst Corporation, the world's leading media, entertainment, and content company, which gives us access to the most valuable data and insights, talent and audiences.

About this team

Want to work with our technology team but don't see a job on our Careers page that fits your background right now? Apply here to be considered for future opportunities with these teams.

About this job

As an iCrossing Sr.DevOps Engineer you will build, design, and implement website delivery systems and automated release management (CI/CD) on Amazon Web Services (AWS).

What you'll do

• Ideate and collaborate closely with the Technical Architect, Software Engineering teams and project stakeholders to deploy and operate enterprise websites, applications, and projects.
• Be hands-on with building and enhancing an evolving continuous delivery process with activities including deployment automation, testing automation, monitoring automation & build automation.
• Lead the development of scripts and code to solution for automation, reliability, and release process improvement.
• Create scripts and programs to support enhancements to DevOps pipelines to integrate with a variety of application support infrastructure using various APIs.
• Build Docker images to environments, validating accuracy of assemblies and their delivery into the system infrastructure.
• Co-ordinate the Go-Live activities including the execution of the deployment plans and checklists.
• Engage and communicate with clients and hosting partners to maintain release schedules, create/update deployment tickets and ensure alignment.
• Manage + monitor development environments and cloud hosting provider (AWS) when needed, ensuring we meet security compliance.
• Manage risks and resolve issues that affect release scope, schedule, and quality.
• Troubleshoot and debug issues with deployed sites/Java-based applications working with Hosting Partners and the DevOps engineering team.
• Add/Update/Troubleshoot on Apache Web Server configuration.

Who you are

• 4+ years Knowledge of web development lifecycle and hands-on development experience in a variety of web technologies.
• Background in release management experience to deploy in high-availability environments.
• Experience, and knowledge to resolve and troubleshoot issues in our dev, test, and production environments.
• Proficiency with build CI/CD pipelines and experience with setup and operations of technologies to support CI/CD pipelines.
• Experience in administering, managing and troubleshooting application stacks built on Linux/Unix, AWS, Lambda, EC2, ECS, Serverless Framework, Docker
• Scripting experience in Bash or Python or Groovy or Ruby.
• Experience working with various DevOps and Release Management technologies (such as Jenkins, Jira, GIT, AWS CodePipeline, Docker).
• Knowledge in CI/CD automation for code quality and scanning tools like SonarQube.
• Hands on experience with Apache Web Server confirmation and basic network troubleshooting.
• Background in Linux/Unix administration.
• Write scripts and programs to support enhancements to CI/CD pipelines to integrate with a variety of application support infrastructure using various APIs.

Great if you also can

• Have the following certifications: AWS Certified Solutions Architect.
• Design and build environments in AWS using a variety of cloud services, e.g. VPC, EC2, EC2, Fargate, Lambda, API Gateway, DynamoDB, RDS, S3, Kafka, SQS, SNS, EventBridge.
• Write scripts and programs to support enhancements to CI/CD pipelines to integrate with a variety of application support infrastructure using various APIs.
• Manage risks and resolve issues that affect release scope, schedule, and quality.
• Measure and monitor progress to ensure application releases are delivered on time and that they meet or exceed expectations.
• Be comfortable troubleshooting network connectivity + diagnosing various server performance issues.

Our Mission & Values

The iCrossing mission is to Transform Experiences. The "we" is implied, but never taken for granted. This mission impacts the way we work, the way we think, the way we treat one another, and the way we evolve into what we want to be. We operate as a community of humans, and we can adapt and evolve because we are guided by values not rules.

Our core values map back to our vision.

Be Kind: lead with compassion.

Lead with candor: know the line.

We Before Me: lead for others.

We evolve clients for a human-centric future - creating a better world for everyone.

Benefits

iCrossing offers a range of employee benefits including generous PTO, 11 paid holidays, 401k + company match, full medical/dental/vision coverage, FSA & HSA options, family leave, commuter benefits, and more.