Job title: Growth Manager

Reports to: Executive Director

Status: Full-Time

Location/s: 1428 Highland Avenue, National City, CA 91950

The Organization

Operation Samahan (OpSam Health) is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. It was founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health-related services to the uninsured, underinsured, and underserved families of all income levels, regardless of their ability to pay.

JOB PURPOSE

The Growth Manager at our Federally Qualified Health Center (FQHC) will play a pivotal role in driving our healthcare services' strategic expansion and innovation. This role aligns with the CEO and executive team to develop and execute comprehensive growth initiatives that enhance our organization's mission of providing accessible, high-quality healthcare to underserved populations. The Growth Manager will identify opportunities for revenue diversification, service program expansion, and strategic partnerships. This position will ensure that our growth strategies are effectively communicated and implemented across the organization, fostering a culture of collaboration, compliance, and continuous improvement, ultimately contributing to our organization's sustainable development and success.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• This position will involve the following key responsibilities: Strategic planning, Business and Program Development, Market Analysis, Revenue Generation, and Growth Performance Monitoring
• Coordinate and launch new service programs and expand existing services.
• Personally oversee the execution of business initiatives, ensuring they are in line with our strategic goals and mission
• Align with CEO to lead business developments, strategic planning, organizational planning, and transformation. Develop and execute strategies to diversify revenue streams.
• In coordination with the Executive Team, identify specific metrics and key performance indicators to measure performance and growth progress.
• Identify key opportunities for growth and innovation in FQHC service delivery.
• Conduct market research and analysis to identify emerging trends, competitive landscapes, and opportunities for growth and differentiation.
• Identify important capital projects, joint ventures, and other strategic partnership opportunities.
• Collaborate with internal teams to design, develop, and launch new programs and initiatives that address unmet healthcare needs and advance the organization's mission.
• Develop a robust market strategy to strengthen and expand existing service programs.
• Identify government grants that would assist in Opsam's strategic growth and work collaboratively with the Grant Director
• Ensure strategies are well communicated and translated into actionable and quantitative plans for entities and work units/functions.
• Communicate/market strategy across departments and organizations.
• Promote Opsam services to community partners, local hospitals, private medical offices, and other healthcare facilities to encourage referrals to our various health service offerings.
• In collaboration with outreach team, participate in community activities, such as health fairs and local festivals, to promote the value and benefit of Opsam services
• Collaborate with internal teams to ensure compliance with regulatory requirements, ethical standards, and best practices in healthcare business development.
• Prepare and submit quarterly and annual report to executive team regarding growth strategy progress
• Perform other duties as requested by the CEO. The above statements are intended to describe the general nature and level of work expected of this position, but they are not an exhaustive list of all the required responsibilities and skills of this position

Qualifications

• Bachelor's Degree in Business Administration, Public Health, Medical Administration, or a related program REQUIRED; Master's Degree preferred
• 5+ years of Leadership experience in high-level Business Administration, in the healthcare field preferred
• Strong experience in market analysis, proforma creation, budget development, business valuation, and financial analysis (REQUIRED)
• Extensive working knowledge of Outpatient service administration
• Strong understanding of healthcare industry trends, healthcare delivery models, and healthcare policy landscape
• Excellent leadership, communication, and interpersonal skills, with the ability to build consensus and collaborate effectively with diverse stakeholders.
• Strong Marketing background.
• Excellent communication skills (written and verbal)
• Team player
• Previous experience working for a Federally Qualified Health Center (FQHC)
• Valid California Driver's License with ability to travel as needed within San Diego County

BENEFITS

Medical & Dental Benefits

Paid Time Off (PTO)

Paid Holiday Time

401(k)

SALARY RANGE

$80,000.00 - $110,000.00 Based on years of experience