Job Description

Business Systems Analyst

Wilmington, DE

Monday - Friday 8:00 am - 5:00 pm

Onsite/Hybrid

As a Business Systems Analyst, you will be part of an Agile product development team that delivers IT solutions to support business objectives. We are looking for someone who is empowered, decisive, communicative, business-savvy, and highly available to their teams.

Some of the things you will be doing:

• Work with business stakeholders to define the product boundaries that will determine the success of the solution
• Work with the Product Manager and IT Manager to ensure the team is working toward the appropriate goals for the business at all times
• Develop user stories, process diagrams, and other models to clarify the desired solutions
• Consolidate ideas and feedback from multiple business stakeholders and serve as a member of the product team to provide a single authoritative source for product direction for the development team
• Work within the development team to implement, test, and deliver the solutions you have defined
• Communicate with and train stakeholders to ensure the successful adoption of these solutions
• Perform other duties as requested and assigned

What technical skills, experience, and qualifications do you need:

• A college degree (BS or MS)
• Minimum of 3-5 years of experience performing business analysis for web-based applications or similar related experience
• Exceptional interpersonal and negotiation skills with the ability to communicate effectively with technical staff, non-technical staff, all levels of management, and clients.
• Detail-oriented and highly organized with outstanding problem-solving skills.
• Comfort with working in a fast-paced, changing environment.
• Experience with Scrum (or another agile methodology) is highly preferred.
• Experience performing business process re-engineering and transformations.
• Expertise with automated testing tools is a plus.
• Experience with SQL and integrating multiple back-end systems is a plus.

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About Us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

About the Team

At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.

CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

• CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace.

• We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.

• Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.

• CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.

• Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.