About Federated Service Solutions

Federated is a forward-thinking technology company focused on helping businesses improve their operations. We believe in a collaborative and inclusive work environment where everyone can thrive and contribute to our success. Our culture is built on accountability, aligning our strategies with our goals, vision, and values, and exceeding customer expectations by placing the right people in the right roles. Join us on our exciting journey towards growth and excellence.

Position Overview: Director of Growth and Development

The Director of Growth and Development is a key leadership role responsible for driving our growth strategy, including customer acquisition, retention, and revenue expansion. This role involves working with various teams to develop and execute data-driven strategies to accelerate growth and market penetration.

Key Responsibilities

1. Strategic Growth Planning
   
   • Develop and implement growth strategies aligned with company goals.
   • Identify new market opportunities and customer segments.
2. Data-Driven Decision Making
   
   • Use data analytics to monitor performance and identify growth opportunities.
   • Conduct market research and competitive analysis.
3. Customer Acquisition and Retention
   
   • Design and implement customer acquisition campaigns across multiple channels.
   • Develop strategies to increase customer loyalty and lifetime value.
4. Revenue Growth
   
   • Identify and pursue revenue growth opportunities, including upselling and cross-selling.
   • Work with sales and marketing teams to optimize the sales funnel.
5. Team Leadership and Collaboration
   
   • Lead and inspire a team of growth marketers and Sales Managers.
   • Collaborate with marketing, sales, and customer success teams.
6. Performance Measurement
   
   • Establish KPIs and metrics to track growth initiatives.
   • Report on growth performance to executive leadership.
7. Innovation and Experimentation
   
   • Foster a culture of innovation and experimentation.
   • Implement a testing framework to measure the impact of growth initiatives.
8. Partnerships and Alliances
   
   • Identify and develop strategic partnerships.
   • Negotiate and manage partnerships to ensure mutual benefit.

Qualifications

• Education:
  
  • Bachelor's degree in Marketing, Business Administration, or a related field. MBA or advanced degree preferred.
• Experience:
  
  • 7-10 years in growth marketing, digital marketing, or a similar role.
  • Leadership experience managing teams and collaborating with cross-functional departments.
• Skills:
  
  • Strong analytical skills and data-driven decision-making.
  • Excellent strategic thinking and problem-solving abilities.
  • Proficiency in digital marketing channels and analytics platforms.
  • Exceptional communication and interpersonal skills.
  • Ability to manage multiple priorities in a fast-paced environment.
• Personal Attributes:
  
  • Results-oriented with a strong drive for success.
  • Innovative mindset with a willingness to experiment.
  • Strong leadership qualities.
  • High level of integrity and professionalism.

Benefits:
• Competitive salary and performance-based bonuses
• Comprehensive health, dental, and vision insurance
• Company paid Life and Disability Insurance
• Voluntary Life, Disability, Hospital Indemnity and Legal insurances available
• Retirement savings plan with company match
• Profit Sharing
• Paid Time Off
• Professional development opportunities
• Flexible work environment and hybrid work options