Description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities
•Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
•Ensure all guests feel they are having an exceptional experience at the property
•Perform additional bookkeeping, administrative, and accounting procedures as required
•Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
•Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
Qualifications
•Outstanding communication skills and excellent customer service skills are required
•Proficiency with computers is required; experience with reservation and accounting software is desired
•Overnight shift; requires flexible hours
•Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
•High school diploma or equivalent required; some college preferred