Work Hours: Monday - Friday, 8:00 am - 5:00 pm ESTOvertime: OccasionalPay Rate: $23.50+ per hourKeywords Studios is currently seeking an enthusiastic Distribution Support Associate to join our Product Research and Development team. This exciting opportunity involves collaborating with our pharmaceutical client in the vibrant city of Indianapolis, IN.This team is responsible for providing documentation for clinical trial and compassionate care drugs shipped around the world. They are responsible for ensuring the documentation meets the requirements of the specific country.Responsibilities:- Create receipt and shipping files, and manage transfer of documentation to warehouse personnel- Obtain required documentation from multiple sources- Communicate with carriers and hubs/depots to facilitate shipment activities- Confirm shipments in CTWIN warehouse management and distribution system- Track/confirm/receive Proof of Delivery and Acknowledgement of Receipt- Manage group email boxes and process data and requests- Investigator Initiated Trial Reorder Process- Supply planning transfers/Daily transactional support- Proactively assess the impact on supplies based on material usage, temperature excursions; and other instances- Data entry into distribution business tools (Planning Receipt, Chrono and Planning Stickering)Keywords provides a competitive compensation package, good benefits and a casual, fun, productive and supportive working environment. We empower people to perform to the best of their ability with our "can do" attitude. We appreciate and embrace flexibility and learn at every opportunity to grow ourselves through experience, training and tackling new challenges. This is what makes us Keywordians.Requirements Must have a bachelors degree Experience in distribution, transportation and/or logistics is preferred but not required Customs knowledge is preferred but not required Proven experience in daily transactional support and reporting Working knowledge of order management BenefitsKeyWords provides all its contingent workforce with: Medical, dental and vision benefits Paid time off (including sick and select holidays) 401(k) enrollment with 3% employer matching