Customer Service Representative II

Onsite - Charlotte, NC

3 Months Contract (W2), Weekly Pay (40 hours/week)

Desired Start Date: TBD

Calculated Hire is in search of a Customer Service Representative II for our Fortune 100 Financial Services company. You will be responsible for the following components:

Job Description:

• In this contingent resource assignment, you may: Support Customer Service; proactively seek ways to improve processes.
• Perform moderately complex customer support tasks.
• Receive direction from supervisor and escalate non-routine questions.
• Interact with client personnel on a range of information.

Required Qualifications:

• 2+ years of Customer Service, Financial Services, or Contact Center support experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education..